About The Position

The Estimator plays a vital role within our company, responsible for preparing detailed and accurate quotations for works. They assess project specifications, scope, and costs, working closely with suppliers, subcontractors, and clients to gather pricing, evaluate materials, and ensure competitiveness. Estimators not only represent the company externally but also contribute directly to its growth by securing new business through winning quotes. Their work is critical to maintaining profitability, building client trust, and driving successful project delivery.

Requirements

  • Background in property maintenance, residential/commercial refurbishments, or construction—ideally in roles such as Project Manager, Estimator, Quantity Surveyor, or similar.
  • Strong understanding of how building services operate—from quoting to project delivery—and a clear grasp of trade workflows and client expectations.
  • Confident managing project costs, quoting for works, and driving revenue through proactive client management.
  • Able to communicate clearly and professionally with clients, suppliers, subcontractors, and internal teams—both in writing and over the phone.
  • Skilled at juggling multiple projects, quotes, and job schedules with accuracy and attention to detail.
  • Comfortable using CRM systems, scheduling platforms, and Microsoft 365 to track and manage your workflow.
  • Able to prioritise effectively and keep things moving even when deadlines are tight or issues arise.
  • A proactive self-starter who takes full responsibility for outcomes and looks for ways to improve processes and performance.
  • Must have 2 screens work station

Responsibilities

  • Proactively engaging with clients to encourage quotation opportunities, ensuring consistent client interaction to secure requests for quotations and detailed tender invitations.
  • Write and issue desktop quotation where possible by obtaining information to minimise costs
  • Attend site visits for quote scoping
  • Write and issue clear, itemised, step-by-step quotes using CRM system
  • Liaise with suppliers and subcontractors to ensure cost competitiveness
  • Follow up on outstanding quotes to improve conversion rates
  • Schedule quotation booking in the CRM ensuring correct trade, geography, and availability
  • Issue clear quote orders to engineers or supply chain with all necessary info
  • Coordinate materials, access arrangements, and client communications
  • Act as single point of contact for the client throughout the job lifecycle
  • Conduct quality checks (photos, feedback, completion verification)
  • Resolve issues proactively and escalate where necessary
  • Provide job summaries and updates to clients as required
  • Hit weekly and monthly KPIs: Quote turnaround and conversion rate 25%
  • Participate in daily stand-ups and report performance metrics
  • Continuously seek ways to improve speed, accuracy, and customer experience
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