Quantitative Researcher - Business Banking

U.S. Bank • Minneapolis, MN

18d • Hybrid

About The Position

The Quantitative Researcher delivers data‑driven insights that inform strategic decisions across Business Banking. This role is designed for a researcher with hands‑on ownership of quantitative survey research, from survey design through analysis and executive storytelling. This position plays a critical role in quantifying customer behaviors, attitudes, and needs to support value proposition strategy, product bundling, go‑to‑market planning, and sales enablement. Insights from this work influence significant investments and measure the impact of initiatives on customer growth, retention, and satisfaction.

Requirements

• Bachelor’s degree or higher in Statistics, Psychology, Business, Marketing, or a related field
• 3–5 years of experience in quantitative research or market research
• Primary ownership of quantitative survey research as a core responsibility (not analysis‑only roles)
• Deep expertise in survey methodology, including questionnaire design, sampling, and experimental approaches
• Experience applying advanced quantitative techniques (e.g., segmentation, driver analysis, choice modeling) to survey data
• Hands‑on experience with enterprise survey platforms (e.g., Qualtrics or similar tools)
• Strong ability to translate survey findings into clear, actionable insights for senior, non‑technical audiences

Responsibilities

• Own end‑to‑end quantitative survey research, including questionnaire design, sampling approach, fielding, data validation, analysis, and reporting
• Design and execute large‑scale quantitative studies to answer complex business questions
• Apply statistical techniques to survey data to identify trends, segments, drivers, and opportunity areas
• Translate business objectives into rigorous measurement and survey frameworks
• Synthesize survey insights with other quantitative and qualitative inputs for a holistic customer view
• Create executive‑ready deliverables, including presentations, dashboards, and written insights
• Partner cross‑functionally with Analytics, Data Science, CX, Product, and Strategy teams
• Ensure data quality, methodological rigor, and compliance with privacy and ethical standards

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees