Quant Analytics [Multiple Positions Available]

JPMorgan Chase & Co.•Plano, TX

8d•Onsite

About The Position

This role leverages customer data to generate insights that shape business and marketing strategies for deposit portfolios. The position involves analyzing large and complex datasets, translating them into recommendations that guide decision-making and set priorities. The analyst will develop and deliver business intelligence through dashboards and executive reports, tracking key metrics such as customer engagement, conversion funnel performance, and account production, and share these findings with stakeholders. Responsibilities include assessing omni-channel customer journeys, identifying areas of friction and uncovering opportunities to improve discoverability, increase conversion rates, and enhance the overall customer experience. The role requires applying advanced analytics techniques and integrating both internal and external data to segment current and potential customers, identify growth opportunities, refine targeting strategies, and evaluate portfolio performance. The analyst will drive the forecasting of P&L impacts for marketing initiatives and business cases, helping to define strategic direction and priorities. Additionally, the position involves designing and analyzing digital experiments, measuring campaign effectiveness, and communicating results and recommendations to senior leadership. Collaboration with teams across marketing, product, technology, and customer experience research is essential to implement initiatives that drive profitable growth.

Requirements

Master's degree in Business Analytics, Data Science, Data Analytics, or related field of study plus 3 years of experience in the job offered or as Quant Analytics, Strategic Category Analyst, Business Analyst, or related occupation.
Alternatively, a Bachelor's degree in Business Analytics, Data Science, Data Analytics, or related field of study plus 5 years of experience in the job offered or as Quant Analytics, Strategic Category Analyst, Business Analyst, or related occupation.
Three (3) years of experience with Automating the production of recurring reports and dashboards in SQL using ETL techniques and streamlined workflows.
Three (3) years of experience with Data blending, workflow optimization, process automation, and integration of data from big data platforms using Alteryx.
Three (3) years of experience with Developing interactive Excel and PowerPoint reports with advanced functions including VLookup, Data Analysis Add-Ons, Pivots, Macros, Data Validation, Waterfall, and Gantt Charts.
Three (3) years of experience with Preparing performance measurements by translating quantitative information.
Three (3) years of experience with Performing data ingestion, data transformation, and query optimization using Teradata or Snowflake big data platforms.
Three (3) years of experience with Conducting statistical analysis and predictive modeling using R or Python.
Three (3) years of experience with Building interactive Tableau dashboards leveraging advanced visualization, ETL automation, and ODBC connectors.
Three (3) years of experience with Monitoring customer digital engagement across owned digital platforms, optimizing user experience, and driving data-driven marketing strategies using Adobe Analytics.
Three (3) years of experience with Driving customer behavioral analytics and projects.
Three (3) years of experience with Guiding A/B testing design, performance measurement, and deep dives analysis.
Three (3) years of experience with Using customer omni channel shopping journey analysis.
Three (3) years of experience with Conducting customer segmentation and strategic targeting using R or Python.
Three (3) years of experience with Performing statistical analysis using machine learning methods including multivariate regression, clustering analysis, classification techniques, cohort analysis, and predictive modeling.

Responsibilities

Leverage customer data to generate insights that shape business and marketing strategies for deposit portfolios.
Analyze large and complex datasets, translating them into recommendations that guide decision-making and set priorities.
Develop and deliver business intelligence through dashboards and executive reports, tracking key metrics such as customer engagement, conversion funnel performance, and account production, and share these findings with stakeholders.
Assess omni-channel customer journeys, identifying areas of friction and uncovering opportunities to improve discoverability, increase conversion rates, and enhance the overall customer experience.
Apply advanced analytics techniques and integrate both internal and external data to segment current and potential customers, identify growth opportunities, refine targeting strategies, and evaluate portfolio performance.
Drive the forecasting of P&L impacts for marketing initiatives and business cases, helping to define strategic direction and priorities.
Design and analyze digital experiments, measure campaign effectiveness, and communicate results and recommendations to senior leadership.
Collaborate with teams across marketing, product, technology, and customer experience research to implement initiatives that drive profitable growth.