Quant Analytics Manager-Consumer Segmentation & Research

JPMorgan Chase & Co.•Columbus, OH

About The Position

As a Quant Analytics Manager on the Customer Segmentation & Research team, you will guide end-to-end quantitative studies that inform product and business strategy. You’ll leverage your expertise in SQL, Python, and statistical methods to analyze diverse datasets, synthesize findings, and deliver executive-quality insights. Your work will help shape the next generation of research, drive process improvements, and foster a culture of empathy and innovation. You’ll partner closely with product leadership, senior business executives, and cross-functional teams to champion user experience and integrate research into design and development.

Requirements

5+ years of experience planning and executing user research studies
Strong programming skills in SQL and/or Python; experience with large datasets
Proficient in statistical concepts and methods
Strong analytical, problem-solving, and communication skills
Experience mentoring and training junior team members
Ability to drive multiple initiatives with minimal guidance

Nice To Haves

Familiarity with banking and finance preferred
Experience with B2B research a plus
PhD/Master or equivalent in Statistics, Mathematics, Computer Science, Data Science, Social Science, or relevant fields

Responsibilities

Lead quantitative research studies, including survey and big data analysis
Collaborate with internal and external stakeholders, including senior executives
Drive process improvements and contribute to the vision for research
Communicate findings clearly and deliver top-quality insights
Champion user experience research and integrate into product development
Train and mentor junior team members