Quality Technician

Thread-Craft•Sterling Heights, MI

26d

About The Position

The Quality Technician supports quality assurance, dimensional inspection, metrology, documentation, and continuous improvement across manufacturing operations. The role works with quality and production teams to investigate nonconformances, maintain quality records, ensure products meet customer specifications, and identify process-improvement opportunities. The technician is expected to take initiative, adapt to new technologies and processes, and develop technical skills while taking ownership of assigned work. The position helps ensure products consistently meet customer expectations, engineering specifications, and established quality standards. Through accurate inspections, reliable documentation, and proactive problem-solving, the Quality Technician contributes to reducing defects, improving manufacturing processes, supporting customer satisfaction, and developing the quality management system.

Requirements

At least 2 years of experience in manufacturing quality, quality assurance, dimensional inspection, or a related role.
Working knowledge of coordinate measuring machines (CMMs), CMM programming, and dimensional metrology.
Familiarity with engineering drawings, geometric dimensioning and tolerancing (GD&T), inspection methods, and measurement tools.
Understanding of ISO 9001, quality management systems (QMS), nonconformance reporting, and corrective action processes.
Proficiency in Microsoft Office and ability to learn ERP, QMS, and other quality-related software.
Strong attention to detail, organizational skills, and written and verbal communication abilities.
Proactive mindset, willingness to learn, and commitment to developing new skills.
Ability to work independently while contributing to a collaborative team environment.

Nice To Haves

Associate degree or technical certification in Quality, Manufacturing, Engineering, Metrology, or a related field.

Responsibilities

Enter and maintain accurate records for nonconformances (NCs), return material authorizations (RMAs), and vendor returns (VRs) in QMS and ERP software.
Operate and program coordinate measuring machines (CMMs) to inspect components and verify conformance to engineering drawings and specifications.
Perform and document gage calibration, verification, and measurement-equipment checks.
Review orders for customer terms, specifications, and quality requirements.
Assist with customer communication about quality concerns, corrective actions, and compliance documentation.
Create and update balloon drawings, inspection plans, inspection reports, and test documentation.
Assist with internal audits, document findings, and support corrective and preventive actions for compliance with ISO 9001 and company quality standards.
Identify quality concerns, investigate potential process improvements, and contribute ideas to reduce defects, improve efficiency, and strengthen quality systems.
Work alongside Quality Inspectors on daily inspection activities and cross-train in additional inspection responsibilities as needed.
Learn new technologies, adapt to evolving processes, and take ownership of assigned projects and responsibilities.
Perform other duties as assigned.