Quality Technician: Monday - Thursday 4:00am-2:00pm

CPI Card Group • Fort Wayne, IN

2d • Onsite

About The Position

The Quality Technician (QT) at CPI is responsible for the auditing, inspection and testing functions throughout the value stream. In addition, the QT is charged with following up on any process and/or product non-conformances to assure they are brought to an effective solution while assisting with troubleshooting and supporting operations as required. CPI Card Group® is a payment technology company and leading provider of credit, debit and prepaid solutions delivered physically, digitally and on-demand. CPI helps our customers foster connections and build their brands through innovative and reliable solutions, including financial payment cards, personalization and fulfillment, and Software-as-a-Service (SaaS) instant issuance.

Requirements

• Basic computer skills.
• Ability to multi-task, communicate clearly with others, interact with several different departments throughout each shift.
• Basic skills required to operate technical machinery.
• Must be able to use a caliper and other hand tools.
• Must be able to interface with a PC by inputting and outputting data and using basic Microsoft Office Suite products. Keyboard input skills are necessary.
• Ability to read and comprehend simple instructions (written and verbal).
• Ability to write simple reports.
• Ability to effectively present in one-on-one and small group situations to other employees of the organization in English.
• Ability to add, subtract, multiply and divide into all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
• Elementary English proficiency communication skills necessary

Nice To Haves

• College degree or some college education is desired but not required.
• Quality experience preferred
• American Society for Quality, Certified Quality Auditor Certified is desired but not required.

Responsibilities

• Adhere to all requirements of the CPI Safety Program.
• Adhere to all CPI security requirements including counting and documenting the disposition of all cards to and from the operation.
• Adhere to all requirements of the CPI Quality Management System.
• Adhere to all requirements of the CPI Workmanship Manual.
• Willingness to work flexible hours as required.
• Reads and interprets the shop floor documents (proof, job ticket, combo ticket) and workmanship manual as well as applicable ISO, Association, and CPI internal specifications. Know where to locate standards in PowerDMS.
• Complete Quality Release testing process including physical testing and visual inspection. Sets up and performs destructive and nondestructive tests on materials or product to measure performance, life or material characteristics.
• Observe, report, and document quality data information on checklists and/or electronically, as required.
• Conducts inspections and recommends final disposition based on those results. Initiates product hold procedures as necessary.
• Verifies setups and completes in-process audits in Pressroom, Finishing and EMV.
• Coordinates with production supervision regarding completion of testing and in-process audits.
• Participate in continuous improvement teams and projects, if assigned.
• Complete incoming inspection process on received raw materials, if assigned.
• Identify, document, and communicate, as appropriate, quality information on the Shop Floor documents and other applicable quality forms.
• Assist with problem solving and trouble-shooting activities, as assigned.
• Assure proper rerun/rework paperwork is printed and required inspections are completed.

Benefits

• Competitive pay rates and an inclusive, empowering and rewarding culture.
• Solid benefits package including Medical, Dental, Vision, Long Term Disability, Short Term Disability, Life Insurance, Accident Insurance, Critical Illness Insurance, FSA, HSA, Vacation and Holiday Pay, Tuition Reimbursement and 401(k) with a competitive company match percentage.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree