The Quality Technician supports factory operations with limited guidance from Quality Team Leadership by monitoring inbound supplier products for delays caused by nonconformances, documentation gaps, shipping issues, or other disruptions, and taking appropriate action to resolve issues affecting part availability. This includes resolving day-to-day problems with supplier or internal products, evaluating products and paperwork, and escalating issues to the appropriate business function when needed. The role communicates directly with suppliers and supports containment of nonconforming parts and validation of corrective actions upon receipt. It also serves as a liaison between internal and external business functions to support customer service and continuous improvement. The Quality Technician reviews Supplier First Article Inspections, PPAPs, and other quality documentation; assists with audits and source inspections; maintains records in quality management systems; and may travel to suppliers to research, identify, and repair product failures. The position participates in department problem solving, kaizen events, high-performance teams, and 5S activities; supports team metrics; shares knowledge and assists with training; and maintains proficiency through ongoing learning. The role may require lifting up to 25 pounds, passing solder inspection certification requirements, and participation in the site FAA/DOT Random Drug and Alcohol Program when inspecting covered safety-sensitive products. U.S. export compliance and/or government-contracting citizenship eligibility requirements apply.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED