Quality Technician
About The Position
Smurfit Westrock is seeking a Quality Technician to assist manufacturing in maintaining required quality standards. This role involves performing in-process and final product inspections to ensure products meet customer specifications and identifying quality issues early to prevent non-conforming product from shipping. The technician will perform inspections related to product structure, color, size, layout, and overall quality using established tools and methods, and complete daily reports, machine inspections, and required documentation. A typical day includes reviewing job tickets, conducting visual and physical inspections, verifying weight counts, tagging suspect product, communicating quality concerns, and releasing completed jobs to shipping when requirements are met. This role contributes to product consistency, customer satisfaction, and compliance with federal, state, company, and safety requirements.
Requirements
- Ability to stand for up to 12 hours per shift
- Ability to read and write instructions and correspondence
- Ability to use hands for simple and power grasping, pushing, and pulling
- Ability to operate a hand-operated pallet jack to move pallets of material
- Strong attention to detail, particularly related to printing, cutting, and gluer quality issues
- Ability to read and interpret safety rules, operating instructions, maintenance instructions, and procedure manuals
- Ability to pass a color vision test
- Reliable attendance required
- Ability to perform all essential job functions with or without reasonable accommodation
Nice To Haves
- Prior experience in a manufacturing or quality inspection environment
- Familiarity with visual inspection techniques and basic measurement tools
- Strong documentation and reporting skills
- Ability to communicate clearly with production and quality teams
- Comfort working in a fast-paced manufacturing environment
Responsibilities
- Perform in-process and final inspections to ensure products meet job specifications and quality standards
- Audit operator processes against standard operating procedures and identify deviations
- Verify product integrity related to structure, color, size, layout, and cosmetic quality
- Identify suspect product and complete hold tags on affected loads
- Review and interpret job tickets for quantities, selection numbers, sizes, and specifications prior to and during production
- Communicate quality questions, concerns, or issues to the Quality Assurance Manager and manufacturing leadership
- Collect and visually inspect customer samples for color variance, size accuracy, and defects prior to processing
- Complete daily job documentation, weight count reports, and required inspection records
- Perform final inspections for specified customers
- Weigh completed jobs to verify product counts prior to release
- Release completed jobs to the shipping department once quality requirements are met
- Maintain a clean, organized work area while following all safety and quality procedures
- Perform other duties as assigned
Benefits
- Comprehensive training with numerous learning and development opportunities
- Short-term bonus incentive
- Health, dental and vision insurance
- Flexible spending accounts or health savings accounts
- Retirement savings plans
- Life and disability insurance programs
- Paid sick leave as required by applicable state/local law
- 10 days of paid vacation
- 11 days of paid holidays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
