Quality Technician

Thread Craft•Sterling Heights, MI

26d

About The Position

The Quality Technician supports quality assurance, dimensional inspection, metrology, documentation, and continuous improvement across manufacturing operations. Working with quality and production teams, the technician investigates nonconformances, maintains quality records, ensures products meet customer specifications, and identifies opportunities to improve processes. The role is suited to someone who is detail-oriented, hands-on, adaptable, proactive, and eager to develop technical skills.

Requirements

At least 2 years of experience in manufacturing quality, quality assurance, dimensional inspection, or a related role.
Working knowledge of coordinate measuring machines (CMMs), CMM programming, and dimensional metrology.
Familiarity with engineering drawings, geometric dimensioning and tolerancing (GD&T), inspection methods, and measurement tools.
Understanding of ISO 9001, quality management systems (QMS), nonconformance reporting, and corrective action processes.
Proficiency in Microsoft Office and ability to learn ERP, QMS, and other quality-related software.
Strong attention to detail, organizational skills, and written and verbal communication abilities.
Proactive mindset, willingness to learn, and commitment to developing new skills.
Ability to work independently while contributing to a collaborative team environment.
Ability to adapt to changing priorities while maintaining accuracy, organization, and accountability.

Nice To Haves

Associate degree or technical certification in Quality, Manufacturing, Engineering, Metrology, or a related field.

Responsibilities

Enter and maintain accurate records for nonconformances (NCs), return material authorizations (RMAs), and vendor returns (VRs) in quality management systems (QMS) and enterprise resource planning (ERP) software.
Operate and program coordinate measuring machines (CMMs) to inspect components, verify dimensions, and confirm conformance with engineering drawings and specifications.
Perform and document gage calibration, verification, and measurement equipment checks.
Review orders for customer terms, specifications, and quality requirements.
Assist with customer communication regarding quality concerns, corrective actions, and compliance documentation.
Create and update balloon drawings, inspection plans, inspection reports, and test documentation.
Assist with internal audits, document findings, and support corrective and preventive actions to maintain compliance with ISO 9001 and company quality standards.
Identify quality concerns, investigate potential process improvements, and contribute ideas to reduce defects, improve efficiency, and strengthen quality systems.
Work alongside Quality Inspectors to support daily inspection activities and cross-train in additional inspection responsibilities as needed.
Learn new technologies, adapt to evolving processes, and take ownership of assigned projects and responsibilities.
Perform other duties as assigned.