Quality Technician

Allegion•Indianapolis, IN

12d

About The Position

The Quality Technician performs inspections and tests on incoming and in-process materials, components, and finished products to verify compliance with quality standards and specifications. The role uses a range of measurement equipment and supports validation of product designs and manufacturing processes. The technician works with operations, engineering, production, and suppliers on quality issues, including gap analysis, root-cause identification, process audits, corrective actions, and improvement efforts. The position also maintains accurate records and may receive training or on-the-job training in calibration, CMM programming, and quality system auditing where needed. Allegion describes opportunities to progress toward a Quality Engineer classification or develop expertise across multiple roles on the quality team.

Requirements

Prior experience in a similar quality, manufacturing, or engineering technician role is required.
Proficiency using a wide range of measurement tools.
Ability to interpret part drawings, material specifications, and engineering specifications.
Strong knowledge of quality control principles, methodologies, and industry best practices.
Familiarity with quality management systems and standards such as ISO 9001, AS9100, ISO 13485, ISO 16949, or ISO 31000.
Excellent analytical and problem-solving skills.
Attention to detail and a strong commitment to continual improvement.
Effective verbal, written, and digital communication skills.
Highly collaborative approach and firm team-building skills.

Nice To Haves

Exposure to Six Sigma, Lean, or TPS.
Experience with process capability tools and/or statistical analysis.
Ability to write part inspection programs using PC-DMIS/Hexagon software.

Responsibilities

Inspect and test incoming or in-process materials, components, and finished products for compliance with quality standards and specifications.
Use measurement tools and equipment, including hard gages, calipers, micrometers, optical comparators, hardness testers, and CMMs, to measure parts accurately and efficiently.
Assist with validation and verification of new product designs and manufacturing processes.
Support operations with gap analysis, root-cause identification, and basic problem solving using appropriate quality assurance tools.
Perform process audits and drive targeted improvements by coaching others or taking direct ownership of resolution.
Provide technical support to engineering and production teams to help ensure compliance with quality standards.
Assist with or lead supplier management activities, including corrective actions and product validation.
Maintain accurate and timely data and records of work performed.
Learn through training or on-the-job training processes such as calibration, CMM programming, and quality system auditing when skill gaps exist.