Quality Technician

Dentsply Sirona, Inc•Manheim Township, PA

41d

About The Position

The Quality Technician tests and inspects finished goods received at the distribution center and compiles results to help maintain product quality and reliability. The role performs inspections and destructive and nondestructive testing, records and enters quality results, and evaluates whether products meet standards for release or require non-conformance handling. It also supports complaint investigations, supplier corrective action requests, quality documentation, and organization of the quality area.

Requirements

High school diploma or equivalent.
2–3 years of related experience in science or math.
Excellent oral and written communication skills.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals; write routine reports and correspondence; and speak effectively before groups of customers or employees.
Ability to perform arithmetic using whole numbers, common fractions, metric measurements, and decimals; compute rates, ratios, and percentages; and draw and interpret bar graphs.
Ability to apply commonsense understanding to written, oral, or diagram-based instructions and address problems involving several concrete variables in standardized situations.
Ability to lead problem-solving processes.
Creative and inquisitive approach.
Strong relationship-building skills.
High level of personal accountability.
Conflict-resolution skills in a complex management organization.
Ability to work effectively through influence and relationships.

Nice To Haves

Bachelor's degree (BS or BA) in a technical discipline, preferably in a life sciences field.
Equivalent combination of education and experience in domestic and international regulatory submissions, design control systems, and/or regulatory compliance will be considered.

Responsibilities

Record data, certificates, and inspection plans using quality control procedures.
Enter results into computer systems and support quality systems.
Evaluate results to release finished goods or identify non-conformance with existing standards.
Review revised SOPs, specifications, PCOs, and related documents.
Set up and perform destructive and nondestructive tests and inspections on materials, parts, or products to measure performance, life, or material characteristics.
Complete special projects and work requests.
Document and investigate complaint information.
Routinely perform 5S activities to keep quality areas efficiently organized and clean.
Follow QA processes with minimal direction and work under minimal supervision.
Read, understand, and follow standard operating procedures and other policies and procedures.
Generate SCARs when needed, issue them to suppliers, and enter information into a database.
Perform other duties as assigned.