Quality Technician - Middleton

DWYER INSTRUMENTS, LLC•Middleton, WI

7d•Onsite

About The Position

The Quality Technician will be responsible for various quality control processes within an ISO certified manufacturing facility. This role involves managing inspections, handling non-conforming materials, overseeing calibration and preventative maintenance schedules, and contributing to quality system documentation and audits. The technician will also perform data analysis and collaborate with various departments and external vendors.

Requirements

Must be able to sit for extended periods of time.
Ability to look at a computer screen for extended periods of time.
Some lifting required (up to 60lbs).
Some travel required.
Able to work independently on projects and collaborate as a strong team member.
Communicate effectively both internally and externally.
Strong leadership and team building skills.
Excellent attention to detail, flexible and adaptable to change.
Strong ability to multitask and meet project deadlines.
Excellent computer skills (MS Office Required).
Ability to make sound business decisions.
Good verbal and written communication skills.
Experienced in Microsoft Office.
Must be self-motivated and able to work in a fast-paced environment.

Nice To Haves

Bachelor’s degree in Quality, Electronics, or Operations related field preferred.
Associate’s degree preferred, but not required.
Work experience of 1 -3 years in an ISO certified manufacturing facility preferred.

Responsibilities

Perform Incoming Inspections, including First-Article & Incoming Inspections.
Log records of inspection and monitor flagged parts requiring inspection.
Issue and resolve RMAs (Return Material Authorizations) as needed.
Report on trends related to RMAs and vendor performance.
Log and record nonconforming material transactions.
Work with Vendors to return product and issue SCARs (Supplier Corrective Action Requests), following up for completion.
Manage the Fixed Asset Program, including calibration schedules and working with external calibration companies.
Manage the Preventative Maintenance Schedule, ensuring tasks are completed on time.
Manage the Electrostatic Discharge (ESD) Program, including updating equipment, testing functionality, and training employees on ESD practices.
Provide vendor feedback on Nonconforming Material and/or report Vendor DPPM (Defective Parts Per Million) to Purchasing.
Report to Management on Quality and other outstanding issues as requested.
Conduct Internal Audits (Leading & Participation) and address findings.
Update and revise QMS (Quality Management System) Documentation.
Issue, perform Root Cause Analysis for, and close Corrective Actions.
Participate in and represent Quality in CCB (Change Control Board) and ECR/ECO discussions, completing related Quality tasks.
Perform data analysis related to Quality Metrics and Objectives.
Other duties as assigned.