Quality Technician

Emerson•Olive Branch, MS

33d•Onsite

About The Position

Emerson has an exciting opportunity for a driven and experienced QUALITY TECHNICIAN at its Distribution Center in Olive Branch, MS. As a vital member of the Quality Department, the technician will play a key role in maintaining product excellence by upholding quality control standards and performing detailed inspections on parts—both visually and with precision tools such as thread gauges. The role requires strong attention to detail and dedication to quality to ensure customer expectations are met and exceeded.

Requirements

A minimum of 2 Years’ experience in Quality role.
Proven experience in quality inspection or a similar role.
Excellent communication skills both verbal and written.
Computer skills and proficiency in Microsoft Office Suite, Word, and Excel.
Ability to multitask and work independently with strong attention to detail and follow-up.
2 years forklift experience or valid forklift certification.
Must have strong attention to detail.
Must possess problem-solving skills.
Must work with a keen sense of urgency in a fast-paced environment.
Ability to stand, squat, bend, lift, push and pull for shift all product/carton weighing up to 50 lbs.
Ability to work overtime and weekends when necessary.
Legal authorization to work in the United States without sponsorship now or in the future.

Nice To Haves

High School Diploma or equivalent.
Experience in a Warehouse Management System (WMS) environment (Oracle preferred).
Experience working in a distribution setting.

Responsibilities

Oversee the inspection area, including West Dock Inspection (reviewing incoming items on hold), Rebox Area (assessing and managing damaged products), and MRB Tag Area (evaluating items for scrap).
Perform quality assurance checks to ensure all products meet company standards.
Handle return logistics by inspecting return parcels and pallets from various carriers to determine if the product can be restocked or should be returned to the customer.
Conduct quality assurance observations of new hires, including evaluations of newly hired power equipment operators for training and development purposes.
Investigate customer complaints using Root Cause Corrective Action (RCCA) methods to identify issues and implement effective solutions.
Apply strong mechanical aptitude to perform inspections and troubleshoot product-related concerns.
Manage and respond to quality alerts by performing detailed checks on products flagged by customer service.