Quality Technician

ATC DRIVETRAIN LLC•Oklahoma City, OK

About The Position

Work with Quality Engineering and cross-functional team members to improve product quality, process performance and reduce customer issues. (Data collection, analysis, reporting). Report on the key performance indicators (KPIs) and identify opportunities for improvement. Promote a quality culture throughout the manufacturing facility through encouraging and auditing adherence to process requirements.

Requirements

  • Associates degree in a manufacturing, design, quality, or related field; or 2 or more years related work experience; or equivalent combination of education and experience.
  • Ability to read and understand component and/or assembly drawings.
  • Ability to communicate technical information to non-technical personnel.
  • Ability to understand and follow standard work or technical instructions.

Nice To Haves

  • ASQ Certified Quality Technician
  • Has a detailed knowledge of Industry standard problem solving and lean tools

Responsibilities

  • Support quality issues raised by shift production lines to implement real-time Interim Containment Actions and mitigate production continuity disruptions
  • Issue and train on quality alerts required to ensure conforming product being used as needed
  • Audit/coach on interim containment and corrective actions implemented
  • Conduct corrective action trials/pilots with production team members
  • Conduct process and/or production audits for compliance lead corrective action initiatives as necessary
  • Develop or report on production process performance metrics
  • Support the suspect material assessment activities (MRB process).
  • Monitor, evaluate, and report on operation audit data and plant non-conforming product metrics
  • Lead problem solving methodology (e.g. 8D, A3, etc.) with cross functional teams to identify, address and implement corrective actions using appropriate problem solving tools
  • Support adherence and deployment of production processes as necessary to drive process standardization and alignment with IATF16949 and customer requirements
  • Support product qualification activity for new product launches and change management initiatives
  • Lead initiatives to review PFMEA and Control Plans for accuracy and compliance
  • Promote a quality culture through periodic quality tool training sessions with shop floor business partners
  • Lead and coordinate supplier part manufacturing trials as necessary.
  • Support quality or engineering hold activities to ensure suspect parts are physically identified and contained
  • Responsible to notify supplier and lead root cause analysis and problem solving activities with the supplier related to supplier quality issues and communicate status with applicable cross-functional team members.
  • Maintain the MRR (material rejection report) log.
  • Communicate with suppliers to address concerns and improve the ATC-Supplier relationships.
  • Facilitate and coordinate return and shipment of non-conforming material to suppliers.
  • Communicate, evaluate, and approve supplier PPAP requirements.
  • Monitor key supplier performance metrics provide reports as appropriate
  • Work with Purchasing partners to support product continuity issues, evaluate alternative part qualification requirements, and/or escalate supplier containment or corrective action roadblocks.
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