Quality Technician

Alco Manufacturing Co•Town of Manlius, NY

18d•$18 - $20

About The Position

The Quality Technician assists Quality and Production in controlling processes through training, problem solving, and part inspection, with the goal of improving quality while meeting company standards for safety, quality, and productivity. The role supports product conformance in an assigned Value Stream, emphasizing prevention over detection, and provides support for new products and processes. The technician performs PPAPs and related activities, including first article inspections, and develops Control Plans, FMEAs, and Process Flow Diagrams. The position provides technical support for capability and gage repeatability and reproducibility studies, configures SPC using SPC software, assembles production job package books, and maintains complete and accurate quality files. It also involves identifying and quarantining suspect product, supporting corrective-action and root-cause investigations, analyzing and trending customer data, and communicating with Production, Quality, Engineering, and customer personnel on quality matters. The technician trains machine operators in blueprint interpretation, gauging, SPC, inspection processes, process sheets, and the two-pan system. Additional duties include auditing parts and production processes, preparing sort instructions, supporting quality improvements and cost reductions, assisting with special gauging equipment, maintaining an orderly work area, and following safety requirements. The schedule is Monday through Thursday, 6:00 a.m. to 4:30 p.m.

Requirements

High school diploma or GED.
Formal metrology training or on-the-job training.
One to three years of experience with precision measuring instruments in a similar industry, or an equivalent combination of education and experience.
Ability to read and write English and perform basic math, with a basic understanding of machining processes.
Ability to read, understand, and interpret blueprints and inspection plans and follow instructions.
Ability to organize and prioritize changing requirements, maintain attention to detail, and work well with others.
Ability to use and interpret gauges, including micrometers, calipers, comparators, and special gauges, and train others in their proper use.
Ability to meet the stated physical requirements, including lifting generally under 20 pounds and sometimes up to 30 pounds; bending, stooping, crouching, and balancing to find and lift part pans; manipulating parts by hand; close visual attention; and extended periods of standing and walking.
Follow safety policies concerning personal protective equipment, fire response and evacuation, ergonomics, and lifting.

Responsibilities

Assure product conformance in the assigned Value Stream, emphasizing prevention, and support new products and processes.
Attend PECT meetings when needed.
Perform PPAPs, including first article inspections, and develop Control Plans, FMEAs, and Process Flow Diagrams.
Provide technical support for capability and gage R&R studies.
Perform first-piece inspection or verification when required.
Assemble production job package books, maintain complete and accurate quality files, and configure SPC using SPC software.
Identify and quarantine suspect product as necessary.
Participate in customer corrective-action identification and root-cause analysis; support MRB and internal corrective-action investigations and completion of corrective actions.
Provide customer support through data analysis and trending information as directed.
Train machine operators in blueprint interpretation, gauging techniques, SPC, inspection processes, process sheets, and the two-pan system.
Coordinate with Production, Quality, Engineering, and customer Quality or Production departments on quality-related issues; travel to customer sites to lead sort assignments as needed.
Make quality-related decisions based on customer guidelines and ISO standards, as appropriate.
Train department auditors in in-process or final auditing to support expected production-floor quality results.
Audit parts returning from outside operations and approve their movement to the next operation or quarantine them as appropriate.
Prepare formal inspection or sort instructions for sort operations as needed.
Participate in quality improvements and cost reductions.
Assist Production with special gauging equipment.
Perform Quality System auditing and assist the Quality Engineer as directed.
Maintain a neat and orderly work area.
Perform daily safety inspections of equipment, such as pallet jacks, and use proper lifting techniques.
Follow company policies, procedures, and safety rules, and perform other related duties as assigned.