Quality Technician

Tenneco•South Bend, IN
•Onsite

About The Position

This Quality Technician position supports assembly operations through product and process verification, nonconforming material control, containment activities, and quality-system documentation. The role serves as the shop-floor quality representative, verifying conformance to established standards, identifying nonconforming conditions, controlling suspect material, and supporting containment and root-cause activities. The position also contributes to workplace safety and minimizing environmental impacts by complying with applicable EHS policies, procedures, and work instructions. The role performs inspections and verification using approved visual standards, work instructions, control plans, engineering drawings, and customer requirements. It responds to quality concerns and production escalations, carries out containment and traceability activities, maintains nonconforming-material and quality records, and communicates risks and requirements to production supervision and quality leadership. The technician uses SAP and related business systems to maintain traceability, inventory accuracy, product status, and quality records. The position requires regular attendance, accountability, careful application of standards, communication and collaboration, and support for plant objectives. The employee is expected to follow safety and environmental requirements, identify unsafe or nonconforming conditions, stop work when necessary, and maintain work areas according to 5S principles.

Requirements

  • High school diploma or equivalent GED is preferred.
  • Must be able to interpret blueprints and geometric tolerances.
  • Working knowledge of computer spreadsheet software.
  • Experience with precision measurement and general knowledge of gauge methods.
  • Above-average communication and people skills.
  • Machine-oriented and mechanically inclined.
  • Ability to perform the essential duties satisfactorily, with reasonable accommodation where applicable.
  • Ability to lift up to 40 pounds on rare occasions; occasional lifting is generally under 10 pounds, such as hand tools, gauges, and pistons.
  • Ability to stand and/or walk frequently, up to two-thirds of the work period, and work seated occasionally, up to one-third of the work period.
  • Manual dexterity suitable for small-detail work such as computer or gauge repair.
  • Frequent ability to reach and handle objects using hands and fingers.
  • Near visual acuity, depth perception, and accommodation; occasional color identification and distinction ability.
  • Medium-level aptitudes in general learning, verbal comprehension and expression, numerical ability, spatial ability, form perception, and motor coordination.
  • Above-average or high ability in quality judgment and decision-making, problem-solving and investigative thinking, attention to detail, communication and interpersonal effectiveness, personal accountability, consistency in applying standards and procedures, finger dexterity, and manual dexterity.

Nice To Haves

  • Blueprint and geometric-tolerance interpretation experience is preferred.
  • American Society for Quality Control certification as a Certified Mechanical Inspector, Certified Quality Technician, or Certified Quality Engineer in Training is a plus.

Responsibilities

  • Perform product and process verification using approved visual standards, work instructions, control plans, engineering drawings, and customer requirements.
  • Conduct start-of-shift, first-piece, last-piece, changeover, and process verification activities.
  • Evaluate products for visual, assembly, workmanship, identification, and dimensional defects using established acceptance criteria.
  • Determine product acceptability by comparing it with approved standards, specifications, visual aids, and documented requirements.
  • Respond to quality concerns, production escalations, abnormal conditions, and suspected nonconforming product.
  • Execute containment activities, including material segregation, sorting, traceability review, inventory verification, and documentation.
  • Identify, segregate, label, and maintain inventory and disposition control of nonconforming material.
  • Create, update, and maintain Material Review Requests (MRRs), quality alerts, inspection records, and related quality documentation.
  • Collect facts, observations, samples, and data to support root-cause analysis and corrective-action activities.
  • Use SAP and related business systems to maintain traceability, inventory accuracy, product status, and quality records.
  • Communicate quality concerns, containment requirements, and product risks to production supervision and quality leadership.
  • Maintain quality data and records in accordance with established requirements.
  • Promote a safety-first workplace, report unsafe conditions, and stop work when needed to ensure safety.
  • Identify and address nonconforming work, materials, or procedures in a timely manner; initiate action to prevent quality-system, process, or product nonconformities and stop further work on suspect product until corrected.
  • Follow 5S principles by maintaining, cleaning, organizing, and improving work areas.
  • Maintain regular attendance and punctuality, demonstrate accountability and continuous improvement, and support leadership in meeting plant and business-unit objectives.
  • Comply with EHS policies, procedures, operational controls, applicable requirements, and ISO 14001-consistent procedures; report or stop activities that do not conform or may cause injury.
  • Perform other duties as assigned.
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