Quality Technician

Radius Packaging•New Berlin, WI

21d•$22 - $26•Onsite

About The Position

The Quality Technician conducts product-specific testing procedures and quality equipment verifications during blow molding and injection molding processes. The role ensures that manufactured products comply with customer specifications and supports the operation in identifying food-safety and non-conformance issues while verifying adherence to internal and external quality requirements. This position follows a 4-4 rotational schedule, with day shift hours of 6:50 a.m.–7:00 p.m. or night shift hours of 6:50 p.m.–7:00 a.m. The technician works in an active, fast-paced, team-driven manufacturing environment and supports filling operations and ongoing process improvement.

Requirements

High school diploma or GED.
Must be at least 18 years old.
At least one year of experience in a manufacturing environment actively working with related quality-control practices.
Ability to anticipate potential non-conformance issues and promptly introduce countermeasures.
High integrity and strong focus on meeting each customer's defined requirements.
Ability to work independently and as part of an active team while meeting time, project, and deadline commitments.
Risk-assessment and decision-making skills to reduce or eliminate customer exposure to product non-conformances.
Basic math and measurement skills, including use of a caliper, visual inspection skills, and attention to detail.
Ability to safely operate touch-sensitive, highly automated technical equipment related to the role.
Ability to read and write English to understand and interpret customer specification sheets, packaging information, and internal work instructions.
A questioning mindset, with active listening, learning, and willingness to identify quality-process gaps and improvement opportunities.
Understanding of computer functions and Microsoft Office programs, including Excel, Word, Teams, and PowerPoint.

Nice To Haves

Experience using Apple iPads and Apple-based programs.

Responsibilities

Follow internal safety procedures and policies and maintain a clean, organized work area.
Perform in-process inspections, measurements, and auxiliary equipment audits to ensure products meet customer specifications.
Confirm products are packaged and labeled using the correct corrugate, strapping, and stacking orientations.
Use the RedZone system to document product defects, required actions, quality verification results, non-conformances, and process deviations.
Physically and systemically hold non-conforming product to prevent customer exposure to defects.
Participate in root-cause and corrective-action discussions, defect-origin research, improvement implementations, and reporting related to external customer complaints.
Verify molding machines and supporting equipment are cleaned and sanitized according to ISO22000, HACCP, and internal food-safety cleanliness procedures before changeovers and equipment restarts.
Support the direction and organization of non-conforming product rework initiatives and help maintain high output performance.
Update Quality specification boards with current products, specification sheets, past non-conformance information, and other visual aids.
Assist with new-product qualifications and implementations by reviewing specifications and training floor members on quality requirements.
Operate, verify, and support maintenance of quality equipment, including weight scales, vision systems, date coders, and leak detectors.
Communicate professionally, verbally and in writing, with operation personnel and internal and external customers.
Work with Operations floor leadership to establish best practices and quality procedures that prevent internal holds, customer returns, and facility scrap loss.
Perform other duties as assigned to support filling operations and process improvement.
Comply with applicable GMP, food-safety, and food-quality regulations required by the company, customers, or government agencies.