Quality Technician- 1st shift

Vertiv Group•Anderson, SC

6d•Onsite

About The Position

The Quality Technician will maintain a positive, progressive, and productive attitude toward plant targets and objectives regarding reliability, accountability, safety, integrity, quality, and productivity as a unified goal. This role utilizes the NCR process and 8D approach to building quality into the processes. The technician will internally audit daily work activities to identify non-conformances, initiate, manage, and close out NCRs, and escalate issues to QA Engineers. Responsibilities include measuring the cost of poor quality, managing customer complaints and RGAs, transferring NCR corrective actions to FMEA critical controls, ensuring associates are trained on operating procedures, identifying opportunities to build quality into products and processes, liaising with engineering, production, safety, and vendors, and assisting in the development of SOPs and delivering training.

Requirements

Minimum of High school diploma or GED
3-5 years' experience working in an advanced technical QA position in a manufacturing environment preferred.
3-5 years' experience quality related document control preferred.
3-5 years' experience using measuring tools (calipers, micrometers, and/or tape measures) to do in-depth quality checks.
Must be willing to learn the entire process of the production line where you are assigned.
Excellent communication skills, both verbal and written, and strong attention to detail.
Ability to handle pressure and request resources when necessary.
Ability to work as a member of a team in a team-oriented environment.
Ability to plan and organize your responsibilities according to needs of the company.
Ability to make decision and self-pace your work.
Strong prioritization skills.
Demonstrated tenacious problem-solving ability in an organized manner using 8D/NCR methodology.
Experience with Data Collection and SPC.
Ability to read engineering drawings and measure or test product to determine conformance.
Trained on Internal Auditor.
Proficient in Microsoft Word and Excel.
Teachable to grow reporting skills.
Ability to interact with multiple people at different levels to include but not limited to upper management, production, engineering, clients, and vendors to creatively resolve quality issues.
Must act in the best interest of E&I to clients and suppliers.

Nice To Haves

Quality related certifications and training highly preferred (Lean Manufacturing, Six Sigma, Kaizen, etc.)

Responsibilities

Maintain positive, progressive, and productive attitude toward plant targets and objectives regarding reliability, accountability, safety, integrity, quality, and productivity as a unified goal.
Utilize the NCR process and 8D approach to building quality into the processes.
Internally Audit daily work activities within the organization to identify non-conformances in process that require sustained correction.
Expeditiously Initiate, Manage-by-Priority, and Close out NCR’s.
Escalate repeated non-conformances or advanced level problems to QA Engineers.
Measures cost of poor quality and number of customer complaints.
Manages external complaints and handles RGA’s.
Transfers all NCR corrective actions to FMEA critical controls and adds those controls to Groups control plan.
Ensures all associates in respective area are competently trained and practicing proper operating procedures to ensure a quality product is passed through all stations.
Identifies opportunities to builds quality into the products and processes.
Liaise closely with engineering, production, safety, vendors to ensure product compliance.
Engage in any improvements which seek to drive the COPQ down.
Assist development of a fully documented SOP’s for all activities within the organization.
Deliver training for any new quality improvement Controls feedback from first and second party MS audits.