Quality Technician

CCL Label•Buffalo, NY

22d•$20 - $22

About The Position

The Quality Technician ensures customer satisfaction by performing quality checks and identifying non-conformances. The role follows prescribed procedures, performs assigned tasks, and uses problem-solving and analytical methods to validate tests. Operations must comply with ISO and other applicable regulations and standards. The position works the second shift, 3:00 p.m. to 11:00 p.m., with a $1.00-per-hour shift differential.

Requirements

High school diploma or equivalent.
Two years of quality assurance experience in a manufacturing facility.
Excellent verbal and written communication skills.
Good analytical and problem-solving skills.
Working knowledge of Microsoft Office Suite, including Excel and Word.
Good organizational skills and attention to detail.

Nice To Haves

ISO 9001 Quality Management System experience.
ISO Internal Auditor experience.
Instrument calibration experience.
Document control experience.

Responsibilities

Evaluate critical-to-quality product characteristics and conduct laboratory testing supporting manufacturing, including routine production audits, raw material evaluations, and dock audits.
Record and analyze quality information in inspection logs, the customer complaints database, spreadsheets, and reports; identify trends and act on findings.
Monitor process conditions and notify production or maintenance of possible process or equipment issues.
Identify non-conformances, place affected products on quality hold, and track and expedite disposition of held materials.
Initiate problem-solving and corrective actions for identified non-conformances and review their effectiveness.
Review supplier certificates of compliance for incoming raw materials to confirm specifications and collaborate with the team on findings.
Perform internal audits of activities affecting product quality.
Monitor and report quality-related metrics.
Maintain laboratory equipment and schedule or perform instrument calibration.
Perform 5S and basic laboratory housekeeping duties.
Perform other related duties as assigned.