Quality Technician 2

Serta Simmons Bedding•Monroe, LA

9d•Onsite

About The Position

Provide technical quality support for a multi-shift, high-volume production facility. Support building a customer-focused quality culture through data collection, process monitoring, root cause analysis, and corrective action implementation. Foster a safety culture and the implementation of safety policies and training in compliance with the company safety program and OSHA regulations to eliminate work-related injuries.

Requirements

HS diploma or GED
One to three years in manufacturing
Two to three years in a quality role
Proficient in MS Office (Word, Excel, Power Point)
Must be able to read, write, and speak English
Must be at least 18 years or older

Nice To Haves

Associates degree in Manufacturing, Quality, Statistics, Engineering, Business or other
Lean training / certification
Have or be prepared to work towards Certified Six Sigma Yellow / Green Belt

Responsibilities

Perform audits of the quality management system; perform process and product audits
Lead root cause analysis and implementation of corrective actions
Maintain line quality metrics and dashboard and participate in quality reviews
Monitor and review CTQ / SPC / Error Proofing Controls at every level
Collect, analyze, and report data and participate in improvement projects
Assist with training the plant associates in the QMS and TQM principles
Review and report supplier quality issues; review/manage/escalate supplier RCA/corrective actions
Participate in plant trials, write reports and generate improvement ideas
Support the overall continual improvement of quality effort for the site to drive increasing quality performance with the customer
Participate and support SSB corporate quality initiatives