Quality Technician

Crecera Brands•Caledonia, MI

12d

About The Position

The Quality Technician performs inspection and testing activities to ensure incoming materials, in-process products, and finished goods meet established quality requirements and product specifications. The role provides hands-on Quality support to Manufacturing, Receiving, Warehouse, Engineering, and Product Development, and reports to the Manager of Quality Assurance and Regulatory Affairs. The technician conducts inspections and tests, records results, reviews supplier documentation, and identifies and controls nonconforming materials and products. The role also supports investigations, corrective actions, calibration activities, product verification and validation, audits, quality data analysis, and continuous improvement. The position follows Marketlab’s Quality Management System and supports compliance with applicable requirements, including ISO 13485, ISO 9001, and FDA Quality Management System requirements.

Requirements

High school diploma or equivalent required.
Two or more years of experience in Quality Inspection, Quality Control, Manufacturing, or a related technical environment; the posting presents this as an alternative alongside a preferred associate degree or technical certification.
Basic understanding of quality systems and inspection principles.
Ability to read and interpret engineering drawings, specifications, tolerances, and work instructions.
Basic understanding of calibration and measurement equipment control.
Proficiency with Microsoft Office and Google Workspace.
Strong attention to detail and ability to accurately document inspection results.
Strong organizational and time-management skills.
Ability to communicate quality concerns clearly and professionally.
Ability to work independently and collaborate effectively with cross-functional teams.
Ability to manage multiple inspection priorities in a fast-paced environment.

Nice To Haves

Associate degree or technical certification in Quality, Manufacturing, Engineering Technology, or a related field.
Experience performing incoming, in-process, or final product inspections.
Experience in a medical device, healthcare, or other regulated manufacturing environment.
Experience using measurement and inspection equipment such as calipers, micrometers, force gauges, scales, and other gauges.
Familiarity with sampling plans and inspection techniques.
Experience documenting nonconforming material and supporting quality investigations.
Familiarity with ISO 13485 and ISO 9001 requirements.
Experience working with ERP or electronic Quality systems.

Responsibilities

Perform incoming, in-process, and final inspections according to established procedures, specifications, drawings, sampling plans, and acceptance criteria.
Inspect purchased components, raw materials, finished goods, and internally manufactured products for conformity.
Conduct dimensional, visual, functional, and other product testing using appropriate inspection and measurement equipment.
Accurately document inspection and testing results in applicable Quality and ERP systems.
Review supplier documentation, certificates, inspection records, and other required quality documentation during receiving inspection.
Identify, document, segregate, and control nonconforming materials and products.
Initiate Nonconforming Material Reports (NCMRs) and assist with investigation and disposition of nonconforming product.
Ensure products are identified and controlled while awaiting inspection, testing, or disposition.
Communicate quality issues promptly to Quality, Manufacturing, Receiving, Engineering, Supply Chain, and other applicable personnel.
Assist Quality Engineers with investigations of product defects, supplier issues, customer complaints, and manufacturing quality concerns.
Support root cause investigations and corrective actions by gathering data, inspecting samples, conducting tests, and documenting results.
Perform inspections associated with supplier corrective actions and verify products meet acceptance criteria.
Support first article inspections and inspection of new or revised products.
Read and interpret engineering drawings, product specifications, work instructions, bills of material, and inspection requirements.
Ensure inspection and measurement equipment is within calibration before use and properly maintained and stored.
Assist with calibration activities, equipment records, calibration service coordination, and identification of equipment approaching calibration due dates.
Assist in developing and improving inspection methods, instructions, sampling plans, and acceptance criteria.
Support product verification and validation testing as directed by Quality or Engineering.
Collect and organize quality data for trending, supplier performance monitoring, process improvement, and management reporting.
Assist with product containment, sorting, reinspection, and other responses to identified quality issues.
Maintain organized Quality inspection areas and appropriately control inspection samples, records, and equipment.
Follow procedures and requirements established within Marketlab’s Quality Management System.
Support compliance with applicable requirements, including ISO 13485, ISO 9001, and FDA Quality Management System requirements.
Assist with internal, customer, and regulatory audits by locating records, providing objective evidence, and supporting inspection-related activities.
Participate in continuous improvement initiatives focused on reducing defects, improving inspection effectiveness, and preventing recurrence of quality issues.
Perform other Quality-related duties and projects as assigned by Quality Management.