Quality Technician - Level II - SHOP- 2nd shift

Cummins•Rocky Mount, NC

44d•Onsite

About The Position

We are looking for a talented Quality Technician- Level II to join our team specializing in Quality for our Cummins Inc. facility in Rocky Mount, NC. In this role, you will make an impact in the following ways: Support Engineers: By assisting in production-related and inspection jobs, you ensure smooth operations and help maintain high-quality standards. Quality Monitoring: Your role in monitoring material quality and making necessary adjustments ensures that the final products meet the required specifications. Documentation and Records: Maintaining accurate documentation and records helps in tracking progress, ensuring compliance, and facilitating audits. Defect Identification: Comparing physical characteristics of components and products to technical specifications allows you to identify and address defects early in the process. Testing and Reporting: Conducting simple tests and preparing technical reports provides valuable data for decision-making and continuous improvement. Measurement Equipment: Your expertise in using and programming measurement equipment ensures precise and reliable product testing. Customer Assistance: Assisting customers in understanding product specifications and measurement data helps build trust and ensures proper product application. Equipment Maintenance: Ensuring the proper maintenance and calibration of measurement and test equipment guarantees consistent and accurate results.

Requirements

High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations.
Requires some work experience and intermediate level knowledge obtained through training or on-the-job experience.
Strong attention to detail.
Knowledge of quality systems and metrology.
Ability to collaborate effectively in a fast-paced manufacturing environment.
Ability to support continuous improvement.

Nice To Haves

This position may require licensing for compliance with export controls or sanctions regulations.
Operating and calibrating measurement equipment (including CMM).

Responsibilities

Support Engineers by assisting in production-related and inspection jobs.
Monitor material quality and make necessary adjustments to ensure products meet specifications.
Maintain accurate documentation and records for tracking progress, compliance, and audits.
Identify and address defects by comparing physical characteristics of components and products to technical specifications.
Conduct simple tests and prepare technical reports for decision-making and continuous improvement.
Use and program measurement equipment for precise and reliable product testing.
Assist customers in understanding product specifications and measurement data.
Ensure proper maintenance and calibration of measurement and test equipment.
Build strong relationships with customers and deliver solutions that meet their needs.
Make timely and well-informed decisions.
Apply quality tools and methods to ensure product and process quality.
Determine the root cause of failures by engaging with customers.
Ensure customers receive analysis reports and SCAR responses promptly.
Collaborate with the Supplier Quality team to address supplier-related issues.
Monitor and report Material Non-Conformances (MNCs) and Supplier Corrective Action Requests (SCARs) to reduce PPM defects.
Perform checks on assembly lines to ensure failsafe mechanisms are effective.
Contain defects on completed products both on-site and at customer locations.