Quality Technician Level I

Clayens US•Fitchburg, MA
•Onsite

About The Position

The Quality Technician Level I is responsible for ensuring products meet critical customer requirements. This role involves inspecting, auditing, and reporting on materials, processes, and products to maintain company quality standards. The technician will also be involved in various quality system tasks, continuous improvement activities, and promoting quality concepts within the team.

Requirements

  • Knowledge of some quality tools (Corrective actions, PFMEA, Plan Do Check Act, R&R, 5 Why, Statistics…)
  • Exposure to regulations and ISO standards.
  • Some knowledge of injection molding, machines, tooling, and auxiliary equipment.
  • Detail-oriented.
  • Ability to complete tasks in a timely manner.
  • Strong communication skills (verbal and written).
  • Exposure to office tools such as Excel and Word.
  • Autonomous.
  • Disciplined and organized.

Nice To Haves

  • May be involved in more advanced elements of the Quality System including Calibration tasks, Device history records etc., process validations.

Responsibilities

  • Release products that have passed critical customer requirements.
  • Request production stoppage or process improvement when quality problems are detected.
  • Segregate and contain production lots manufactured while a quality issue is being corrected to prevent shipment to the customer.
  • Stop shipment in the event of a quality issue.
  • Inspect, audit, and report on materials, processes, and products using variable or attribute measuring instruments and techniques.
  • Assist and carry out quality instructions as defined on control plans, sampling plans, auto control documents, work instructions, etc.
  • Print out and prepare Quality Documents.
  • Set up Quality Workstations and approve start-up parts prior to production.
  • Fill out and complete quality documentation as required, file completed quality documentation, and clear all Quality tools and gages from the work area upon job completion.
  • Verify Line clearance.
  • Issue MRB (NCPR) reports and perform quarantine operations as required.
  • Train and assist in training permanent and temporary employees as required to MSS packets, auto control documents, work instructions, etc.
  • Assist and provide positive promotion of Quality Concepts, New Quality Directives, Quality Requirements, training, etc.
  • Participate in continuous improvement activities and general maintenance of quality areas.
  • Run workplace audits and analyze results.
  • Apply and ensure application of quality, environmental, health, and safety standards.
  • Ensure that the quality policy and requirements are known in the shift by training operators and floor personnel.
  • Participate in the reduction of cost of non-quality by means of scrap review and proper training.
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