Quality Technician Lead - PM Shift

Milo's Tea Company•Bessemer, AL

About The Position

The Quality Technician Lead provides administrative and operational support to Quality Assurance leadership on quality assurance compliance and regulatory requirements. The role conducts audits and reviews and analyzes data and documentation, and supports reporting, scheduling, inspection tracking, correspondence, and general telephone inquiries. The position supports receiving, inventory, cycle counting, laboratory records, raw-material and finished-product records, regulatory inspections, testing schedules, electronic quality records, SQF records, facility inspections, and regulatory and third-party audits. It assists with quality checks, sampling and testing, GMP and SQF administration, staff training, environmental testing, and food safety and quality programs. The role also supports Milo’s corporate responsibility programming and environmental, social, and governance commitments.

Requirements

Bachelor’s degree in Biology, Food Science, or Chemistry and/or two to four years of Quality experience.
Knowledge of Internet software and MS Office Suite.
Follow Quality Assurance guidelines and applicable regulatory requirements.

Responsibilities

Work with the ERP system or other software to support receiving, inventory, cycle counting, and electronic laboratory records.
Manage and maintain raw material and finished product records to ensure compliance with lot numbers, traceability, and company policy.
Ensure appropriate security and accessibility of documents for regulatory inspections.
Assist in developing testing schedules and implementing and executing electronic quality record keeping (Infinity).
Provide administrative support for SQF records, plant inspections, regulatory and third-party audits, laboratory reports, and programs.
Work with multiple departments to ensure raw materials are approved efficiently.
Review the daily schedule to help coordinate Quality Assurance activities.
Communicate quality and compliance deficiencies to QA management.
Follow Quality Assurance guidelines and regulatory requirements, and assist with GMP administration throughout the facility.
Save files and documents in accordance with Document Retention Policies.
Assist in training facility personnel on Food Safety, HACCP, and related topics.
Perform additional duties as directed by department management.
Obtain samples for bacteria plating and daily quality checks as needed, pursuant to the QA Manual.
Follow the Daily Lab Checklist and assist in collecting verification data.
Assist in monitoring compliance with and administering GMP and SQF requirements.
Assist with proper administration of Critical Control and Quality Check Points.
Assist with receipt of raw ingredients and sampling, testing, or reviewing them as outlined in the QA Manual.
Assist with monitoring FIFO and communicate concerns to the QA Manager.
Assist with determining additional housekeeping and sanitation assignments and communicate findings to department management.
Assist with testing and documenting weights, volumes, colors, brix, codes, package integrity, and other routine information required by the Daily Lab Checklist or QA Manual.
Lead environmental testing program performance for air, water, and listeria as needed according to Lab Schedules.
Plate product samples for TC, TPC, and Y & M as outlined in the QA Manual.
Serve as backup SQF Practitioner to the Quality Manager.
Uphold and participate in corporate responsibility programming, including recycling, social advocacy, and MMAD volunteering opportunities.
Invest in and exemplify Milo’s environmental, social, and corporate governance responsibility commitments.