Quality Technician III
About The Position
Under the direction of the Quality Manager, the Quality Technician III is responsible for leading the improvement of product quality through continuous improvement projects, inspection of goods, rework, and refurbishment of products sold by Johnson Health Tech. Duties include working directly with operations and factory teams to improve quality, supporting the documentation and tracking of defects, and coordinating rework efforts to fix issues as soon as possible in accordance with company policies and procedures. This position will report to an offsite Quality Manager but will have onsite supervision at the distribution center.
Requirements
- High school degree or equivalent required
- Completed a relevant 1-2 year degree OR be in the process of completing the degree
- ASQ Certified Quality Technician required OR equivalent work experience/training with the ability to obtain ASQ Certified Quality Technician status within 6 months
- Minimum 4 Years experience in Quality role
- Assembly experience preferred
- Past experience in an inspection or repair service role preferred
- Proficiency in Office 365 products
- Proficiency in SAP
- Forklift certification
- Adept at using hand and power tools
- Proficient with measuring instruments. Examples include: VOM calipers, tension gauges, etc.
- Valid drivers license and passport is required to travel domestically and internationally up to 10% of the time
- Proficient reading comprehension
- Good written and oral communication
- Understanding of modern technology: USB sticks, software updates, UI's, Bluetooth, Wi-Fi
Nice To Haves
- Assembly experience preferred
- Past experience in an inspection or repair service role preferred
Responsibilities
- Lead First Piece inspection of new SKU’s
- Lead Targeted Inspection of inventory based on issues found
- Lead Inbound, assembly, and outbound quality
- Identify trends and improve inspection processes
- Lead Rework of finished goods
- Coordinate and train temp labor to assist in rework
- Identify trends and improve rework processes
- Coordinate refurbishment efforts as needed
- Create refurbishment SOP’s
- Face to face interaction with operations teams on a consistent basis
- Research proper procedures and provide instructions
- Report defects and train teams on entering defects into tracking system
- Lead continuous improvement projects
Benefits
- Health & Dental Insurance
- Company paid Life Insurance
- 401(k)
- Paid Time Off benefits
- Product discounts
- Wellness programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
