Quality Technician III

Medtronic•Humacao, PR

6d•Onsite

About The Position

Quality Technician III is a key support role within operations as part of the First Quality Response Team, responsible for rapid response to quality events, product status control, and containment execution on the shop floor. This role manages nonconformance activities, including inventory control, sorting strategies, and quality holds, while ensuring accurate reporting and data integrity. The technician translates quality issues into system actions such as Factory Works updates and quality changes, identifies process gaps, and drives improvements based on risk and trends. They lead or support process control forums, interpret data to prevent recurrence, and ensure decisions are effectively implemented. As an experienced contributor, they guide others, support daily operations, and help stabilize manufacturing through timely and effective quality actions.

Requirements

Requires minimum of 4 years of relevant experience.
Requires high school diploma or equivalent (United States), vocational or technical education or certification (all other countries).

Nice To Haves

Working knowledge of Manufacturing Execution Systems to support manufacturing controls, ensure data integrity, and enable effective investigations
Solid understanding of Quality Management Systems, including document control, nonconformance handling, corrective actions, and change management
Familiarity with regulatory requirements such as FDA quality system regulations and ISO standards relevant to medical devices
Experience using data and basic statistical analysis to support investigations, identify trends, and drive continuous improvement
Exposure to structured problem-solving approaches such as Lean or Six Sigma, including disciplined investigation methods
Hands-on use of statistical tools (for example, Minitab) to evaluate trends, assess process capability, and support root cause analysis
Practical experience applying root cause tools like 5 Whys and Fishbone in a manufacturing or quality environment
Experience with containment activities, reporting, process control, and management of quality holds
Strong critical thinking, problem-solving, and ability to work across functions to resolve issues
Experience in the medical device industry
Yellow Belt Certification or trained
Profiency in tools like Microsoft Word, Excel, Minitab.

Responsibilities

Performs analyses, inspection, and tests of raw materials, packaging materials, quantitative assays on samples, and/or finished products from manufacturing, to ensure quality standards and compliance to customer and regulatory requirements, and tolerance specifications for the chemical or physical property.
Performs a variety of qualitative tests or qualitative assays on samples, and to aid in maintenance and certification of test instruments and apparatus to ensure compliance.
Performs required inspections, checks, analysis and documentation of studies.
Prepares and monitors quality statistics and reports.
Reviews production records for conformance to procedures.
Conducts non-conformance tests of manufactured, packaged or tested product.