Manufacturing Quality Technician III

Hillman•York, PA

2d•Onsite

About The Position

The Manufacturing Quality Technician III will lead quality efforts for complex manufacturing processes requiring precision, compliance, and technical expertise. Diagnose and resolve high-impact quality issues while driving continuous improvement. Act as a technical authority and mentor within the quality function.

Requirements

High school diploma or equivalent.
3-5 years of manufacturing, warehouse, industrial, or related experience.
Advanced knowledge of quality systems, including SPC, process capability (Cp/Cpk), and structured problem-solving methodologies.
Ability to lead root cause analysis using tools such as 5 Whys and Fishbone diagrams to resolve complex defects.
Skill in analyzing large data sets and identifying trends that impact process performance and product quality.
Knowledge of advanced manufacturing systems, including interaction with PLC/HMI interfaces for diagnostics.
Ability to develop, standardize, and improve inspection processes and quality documentation.
Skill in training and mentoring technicians to improve team capability and consistency.
Ability to operate independently with strong judgment when making technical decisions that impact quality and uptime.

Responsibilities

Lead structured root cause investigations using methodologies such as 5 Whys, Fishbone, and Pareto analysis.
Analyze SPC data and identify process capability gaps (Cp/Cpk).
Troubleshoot complex issues involving equipment, materials, or process variation.
Interface with PLC/HMI systems to monitor or diagnose process-related quality issues.
Develop, revise, and standardize inspection procedures and quality documentation.
Lead internal audits and prepare documentation for customer or regulatory audits.
Investigate supplier quality issues and coordinate corrective actions.
Mentor Level I and II technicians, providing guidance and training.
Partner with engineering on process validation and design improvements.
Implement continuous improvement projects targeting scrap reduction and yield optimization.
Evaluate and recommend process changes to improve quality and efficiency.
Track and report quality metrics, trends, and corrective actions.
Other duties as assigned.