Quality Technician II

Bosma Industries for the Blind Inc•Indianapolis, IN

10h•Onsite

About The Position

The Quality Technician II is responsible for supporting Bosma Enterprises Quality Policy to deliver accurate, on-time, quality products and services to satisfy the needs of its customers and continuously work to improve those products and services.

Requirements

High School Diploma or GED required
Minimum of three years of experience with a focus on Quality Assurance/Quality Control activities.
Strong work ethic and must be a self-starter.
Ability to interact in a professional manner with coworkers, supervisors, and visitors.
Ability to use the basic functions, or obtain the knowledge, of a computer, including, but not limited to Microsoft Office, and Salesforce CRM.
Ability to analyze and evaluate data to make data-based decisions.
Excellent organizational skills with the ability to prepare reports and analyses accurately and in a timely fashion.
Working knowledge of corrective action systems, manufacturing methods, procedures and continuous improvement processes.
Ability to make critical decisions and provide constructive criticism in a manner that promotes continuous improvement and be tactful in communicating quality recommendations.
Must be able to work 30 to 40 hours a week to organize work flow, set priorities, and accomplish tasks in a timely manner.
Must be able to lift up to 40 lbs.
Ability to train employees on quality requirements and goals.
Ability to think “outside the box” and make recommendations to management on how to achieve the highest level of service to meet customer demands.

Nice To Haves

College preferred.
Minimum of five years in a production environment and ISO 9001 & 13485 internal auditing experience preferred.

Responsibilities

Manage day-to-day activities surrounding the sampling, testing, and control of exam glove inspection.
Physical inspection of control samples to identify any potential non-conformities.
Keep accurate, legible, and timely quality records on all requested aspects of the quality lab.
Maintain control sample areas to ensure cleanliness and organization is conforming to Bosma’s Quality Standards.
Maintain daily, weekly, monthly, quarterly, and yearly quality reports as requested.
Review work instructions, Standard Operating Instructions, and Policies for accuracy.
Attach Non-conformance Reports to the related case in Salesforce
Participate and lead Root Cause Analysis activities, utilizing problem-solving methodologies.
Conduct testing using measurement tools and lab equipment to validate product performance
Collaborate with operations team members, suppliers, and vendors to resolve quality issues and implement corrective and preventive actions.
Keep all quality work environments neat, clean, and safe at all times.
Understand basic functions of every job in the production area.
Work cooperatively with all staff to fulfill Bosma Enterprises’ philosophy, mission, and goals.
Other duties as assigned.