Quality Technician II

MITER Brands•Venice, FL

2d•Hybrid

About The Position

Under general supervision, the Quality Systems Technician manages quality activities by performing the following duties personally or through others to satisfy the customer and drive continuous improvement. This role involves participating in cross-functional team meetings to identify root causes and implement corrective actions for quality issues, utilizing measurement and test equipment for capability studies, and documenting process performance. The technician will develop and maintain work-in-process and finished goods quality audits, ensuring they reflect current customer issues. Recommendations for improvements to processes, products, and documentation are expected to drive improvement and customer satisfaction. The role includes monitoring manufacturing processes for compliance with work instructions and quality checklists, developing visual aids for part quality, and managing non-compliant material, including disposition and cost assessment. Collaboration with suppliers to resolve material issues and provide feedback is also a key responsibility. The technician will manage documents related to production inspections, calibration, and capability, and provide training to production workers on audits, inspections, and calibrations. Understanding supplier and customer testing plans, quality plans, Engineering Change Orders, and Temporary Deviation processes is required. Additionally, the role involves inspecting parts before shipping, remediating defects, and identifying root causes and corrective actions for non-conforming parts.

Requirements

In-depth knowledge of PGT manufacturing processes and products
Ability to work independently with limited guidance from supervisor
Familiar with the use of standard measurement and test equipment
Ability to read and interpret prints and complex procedures
Excellent record keeping and documentation skills
Working knowledge of word processing, spreadsheets and presentation software
Strong written and verbal communication skills
Good Mathematical skills
Able to coordinate multiple projects and areas of responsibility through priority setting
Strong problem solving skills

Nice To Haves

A.A. degree preferred
Quality Technician Certification desired

Responsibilities

Participates in Cross Functional team meetings to identify root causes and implement corrective action of quality issues.
Utilizes various measurements and tests equipment to perform capability studies; documents process performance as required.
Develops and maintains work-in-process and finished goods quality audits. Ensures audits reflect most up to date customer issues.
Recommends improvements to processes, products, and documentation to drive improvement and satisfy the customer.
Monitors manufacturing process to ensure compliance with established work instructions, process audits, and quality checklists on a regular basis.
Develops and makes visual displays depicting good and bad parts, e.g. acceptable and unacceptable metal.
Quarantines and oversees disposition of non-compliant material and devises methods to assess cost and responsibility.
Works with suppliers to help resolve non-compliant material issues and make recommendations for improvement and provides feedback as necessary.
Manages documents related to production inspections, calibration and capability as defined in quality plans.
Provides training to production workers on audits, inspections, and calibrations as required.
Understands supplier and customer testing and quality plans as required.
Understands of Engineering Change Orders and Temporary Deviation processes.
Inspect parts for conformance before shipping, remediate defects when possible and help identify root cause and corrective actions when parts are found to be outside of standard.