Quality Technician II

New England Keyboard Inc • Fitchburg, MA

1d • $18 - $27

About The Position

Nelson Miller Group (NMG) is a global provider of custom solutions across various sectors including industrial, IoT, lighting, medical, telecommunications, consumer, and aerospace and defense. They specialize in engineering design, manufacturing, and supply chain management, with expertise in HMI solutions, distribution, plastics, membrane switches, overlays, touch panels, electronics, metals, and cables. The Quality Technician II role is crucial for ensuring products and processes meet customer expectations by providing support and applying advanced quality tools, methods, and analysis. This role involves inspecting molded and assembled products or components for quality, dimensional accuracy, and conformance to specifications using precision measuring instruments.

Requirements

• High school diploma or general education degree (GED).
• Minimum of two (2) years quality inspection experience in manufacturing industry or equivalent combination of education and experience.
• Ability to write routine reports and correspondence.
• Ability to speak effectively to all employees with the organization, and occasionally interface with customers.
• Ability to comprehend and comply with written and verbal procedures, instructions, and assignments.
• Ability to deal with situations involving several variables in standard manufacturing conditions.
• Ability to actively participate in group problem solving activities.
• Ability to use ratios and percents and perform multi-step calculations.
• Experience with basic and advanced statistical analysis is required.
• Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Ability to prioritize and balance multiple tasks simultaneously.
• Strong time management skills
• Experience working with basic measuring equipment including, but not limited to, calipers, micrometers, height gauges, pin gauges, rulers and scales.
• Safety & Awareness Compliance | Problem Solving & Adaptability | Customer Focus | Reliability & Accountability | Communication & Collaboration | Business Acumen & Technical Skills | Work Standards & Technical Skills

Nice To Haves

• Experience inspecting electromechanical assemblies, PCBs, keypads, membrane switches, or electronic components
• Experience with vision inspection systems or optical comparators
• Familiarity with IPC standards such as: IPC-A-610, IPC/WHMA-A-620
• Experience with ESD-sensitive products and ESD handling procedures
• Experience using ERP/MRP or quality tracking systems
• Understanding of lot traceability and material control
• Ability to perform basic root cause investigation support for quality issues
• Experience working in ISO 9001 and/or AS9100 environments
• Familiarity with first article inspection documentation
• Understanding of controlled documentation and revision control
• Ability to work with customer-specific quality requirements

Responsibilities

• Periodically verifies acceptance of shift production through visual and dimensional inspection to established standards and procedures.
• Performs incoming inspection of purchased parts, assemblies, accessories, and materials for conformance to specifications as needed.
• Aids with performance of First Article Inspections using a variety of inspection tools and techniques, compiling necessary data and completing reports per customer defined requirements.
• Aids with major project data collection and reporting.
• Assists with process validations and process documentation.
• Acts as an assistant internal trainer of production staff on internal protocols, cosmetic standards, customer standards and other topics as necessary.
• Creates, updates, and modifies work instructions, inspection criteria, and other documentation as directed by Quality leader.
• Demonstrates proficiency in blueprint reading, is familiar and capable of utilizing ERP related functions, and all applicable inspection equipment, gages, fixtures etc.
• Ability to write and edit vision system programs to ensure consistent production inspection is performed across multiple shifts.
• Ensures proper inventory control and traceability by performing real-time inventory transactions related to nonconformances/rework/final release.
• Assists with preparation of Quality gages for external or external-on-site equipment calibration.
• In-depth understanding of ISO 9001/AS9100.
• Serves as internal ISO auditor.
• Provides input to Corrective Action teams with regards to non-conformances and continuous improvement initiatives.
• Consults with Quality leader regularly related to RC/CA documentation and investigation.
• Ability to lead small group reviews related to non-conformance investigations.
• Maintains a clean and orderly work area.
• Provides information and suggestions for improvement of product, processes, and the quality management system.
• Ability to analyze data, interpret data and draw fact-based conclusions.
• Aids with updates to documentation and Quality system processes continually improve.
• Adhere to federal and state regulations.
• Adhere to all company policies, processes, and procedures.
• Performs other duties as requested, directed, or assigned.
• Predictable and reliable attendance.

Benefits

• Comprehensive benefit package including medical, dental and vision coverage
• company-paid basic life/AD&D insurance, short-term and long-term disability insurance
• voluntary supplemental insurances, flexible spending accounts and employee assistance program (EAP)
• Sick Leave, Vacation Time, and company-paid Holidays are also provided as paid time off
• 401(k) Retirement Savings Plan option with a safe harbor non-elective company contribution

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED