Quality Technician I

DHL (Supply Chain) • Reno, TX

27d • Onsite

About The Position

DHL Supply Chain is hiring a Quality Technician I. This role is crucial in maintaining product quality, reducing defects, and supporting continuous improvement initiatives. The Quality Technician will inspect, test, and monitor materials, products, and processes to ensure compliance with company standards, customer specifications, and regulatory requirements. The ideal candidate will have strong attention to detail, the ability to identify defects, and be comfortable working independently or collaboratively in warehouse conditions, which may include temperature changes and standing for long periods. DHL Supply Chain has been certified as a Great Place to Work® in the US and Canada.

Requirements

• High School Diploma or Equivalent
• Forklift operator certificate or satisfactory completion of a forklift-training program within the first 30 days of employment
• Strong attention to detail and ability to identify defects or deviations.
• Ability to work independently and collaborate with cross-functional teams.
• Comfortable working in warehouse conditions (e.g., temperature changes, standing for long periods).

Nice To Haves

• Associate degree or equivalent in related field of study

Responsibilities

• Inspect, test, and monitor materials, products, and processes to ensure compliance with company standards, customer specifications, and regulatory requirements.
• Maintain product quality, reduce defects, and support continuous improvement initiatives.
• Monitor and report on the level of QMS implementation, compliance, and effectiveness through audit activities, observation, review of quality metrics, and customer feedback.
• Facilitate QA training for new and existing associates.
• Review documents and instructions prepared by members of the work group for accuracy and legibility.
• Work with Quality Assurance, Ops Performance, and Process Improvement teams to progress Quality initiatives.
• Incorporate QA, OP, and PIM tools and methodologies as appropriate in the performance of tasks.
• Recommend appropriate methods for supporting site operations' requirements for quality assurance compliance.
• Lead/support coordination of QA license, permit, and registration activities and provide direction for compliance with FDA, DEA, ATF, State, and other similar regulatory requirements.
• Perform daily quality assurance activities as required or directed by management.
• Lead and facilitate the development of QMS documentation.
• Provide leadership, training, support, and disciplines for the establishment, maintenance, alignment, and continual improvement of the QA System.
• Responsible for day-to-day Quality Assurance activities to ensure compliance with governmental regulations, customer requirements, quality assurance policies and procedures, and accommodating requests for support.
• Lead QA team, assign work schedules, direct the team, train associates in required QA processes, and monitor associates' compliance and progress.

Benefits

• Affordable medical, dental, and vision coverage available beginning on your 30th day
• PTO program for all associates, including paid holidays and vacation
• 401(k) with generous company match
• Tuition reimbursement program
• Excellent training and career advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED