Quality Technician I

DPDHL • Vonore, TN

7d • Onsite

About The Position

DHL Supply Chain is hiring a Quality Technician I. This role is crucial in maintaining and improving the Quality Assurance (QA) System, ensuring compliance with regulations and customer requirements. The position involves providing leadership, training, and support for QA activities. The Quality Technician I will be responsible for day-to-day QA operations, monitoring training completion, conducting facility inspections, and ensuring adherence to quality policies and procedures. This is an opportunity to be part of the world's largest logistics company, which has been certified as a Great Place to Work® in the US and Canada.

Requirements

• High School Diploma or Equivalent
• Forklift operator certificate or satisfactory completion of a forklift-training program within the first 30 days of employment
• Clerical skills
• Trainer skills
• Quality assurance experience
• Audit experience
• Experience with controlled substances
• Experience with Good Distribution Practices (GDP)
• HACCP certification

Nice To Haves

• Associate degree or equivalent in related field of study

Responsibilities

• Provide support to the Quality Manager monitoring training completion and process adherence.
• Conduct facility inspections.
• Provide leadership, training, support and disciplines for establishment, maintenance, alignment and continual improvement of the QA System.
• Responsible for day-to-day Quality Assurance activities to ensure compliance with governmental regulations, customer requirements, quality assurance policies and procedures and accommodating requests for support.
• Leads QA team.
• Assigns QA team work schedules, directs team, trains associates in required QA processes and monitors associates’ compliance and progress.
• Monitor and report level of QMS implementation, compliance and effectiveness through audit activities, observation, review of quality metrics and customer feedback.
• Facilitate QA training for new and existing associates.
• Review documents and instruction prepared by members of the work group for accuracy and legibility.
• Work with Quality Assurance, Ops Performance and Process Improvement teams to progress Quality initiatives.
• Incorporate QA, OP and PIM tools and methodologies, as appropriate, in performance of tasks.
• Recommends appropriate methods for supporting the site operations’ requirements for quality assurance compliance.
• Lead/support coordination of QA license, permit and registration activities and provide direction for compliance with FDA, DEA, ATF, State and other similar regulatory requirements.
• Perform daily quality assurance activities as required or directed by management.
• Lead and facilitate development of QMS documentation.

Benefits

• Affordable medical, dental, and vision coverage available beginning on your 30th day
• PTO program for all associates, including paid holidays and vacation
• 401(k) with generous company match
• Tuition reimbursement program
• Excellent training and career advancement opportunities
• Attendance incentive

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED