Quality Technician I
About The Position
The Quality Technician I supports quality activities at Cummins Inc.’s facility in Forest City, North Carolina. The role assists with monitoring material quality in processing plants, making required adjustments, and maintaining and supporting documentation and records. The position works under close supervision and requires minimal or no work experience. The technician compares physical characteristics of components, materials, equipment, and products against technical specifications; tests electrical functions, reliability, and packaging quality; records test results; prepares simple technical reports; and uses measurement equipment. The role also supports change management and production trials, production quality activities, QA hold management, and calibration-related work.
Requirements
- High school diploma, certificate of completion of secondary education, or equivalent experience that meets applicable regulations.
- Minimal or no work experience required.
- Ability to compare physical characteristics of products and materials with technical specifications.
- Ability to record test results and prepare simple technical reports.
- Measurement science skills, including analyzing measurement processes and identifying and quantifying sources of uncertainty.
- Knowledge of quality tools and methods, such as APQP, FMEA, PPAP, and SPC.
- Action-oriented approach, collaboration, effective communication, customer focus, decision quality, conflict management, resourcefulness, and valuing differences.
Responsibilities
- Compare physical characteristics of components, materials, equipment, and products with technical specifications to identify defects.
- Conduct tests of electrical functions and product reliability.
- Test packaging quality to verify that products are protected during transportation and storage.
- Record test results accurately and prepare simple technical reports.
- Use measurement equipment to perform precise and accurate testing.
- Identify defects and areas for improvement to support continuous improvement.
- Coordinate production trials with the scheduling team, manufacturing team, and quality engineers.
- Measure test samples and support IMDS submissions.
- Issue quality alerts and conduct process and product audits.
- Report daily offline inspection data and weekly scrap and rework data.
- Manage the QA hold area, update its log daily, and transact material to QA hold.
- Work with quality engineers on disposition of material in QA hold and complete scrap transactions.
- Return material to ASH for calibrations and support calibration of DC tools.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
