Quality Technician I

DPDHL • Palmetto, GA

8d • Onsite

About The Position

DHL Supply Chain is hiring a Quality Technician I. This role is crucial in maintaining and improving the Quality Assurance (QA) System, ensuring compliance with regulations, customer requirements, and company policies. The Quality Technician I will be responsible for daily QA activities, providing leadership and training to the QA team, and ensuring adherence to quality standards. This position offers the opportunity to be part of a global leader in logistics and a certified Great Place to Work®.

Requirements

• Minimum of six (6) months of Quality Assurance experience in a regulated warehouse, manufacturing, pharmaceutical, medical device, or healthcare environment.
• Proficiency with Microsoft Office applications, including Excel and Word.
• Ability to interpret and follow procedures and technical documentation.
• Strong communication and interpersonal skills.
• Ability to work independently and collaboratively.
• Ability to identify and resolve quality-related issues.
• Commitment to quality, safety, and customer requirements.
• High School Diploma or Equivalent.
• Forklift operator certificate or satisfactory completion of a forklift-training program within the first 30 days of employment.

Nice To Haves

• Experience working in a quality, warehouse, distribution, manufacturing, or other regulated environment.
• Proficiency with warehouse management systems.
• Associate degree or equivalent in a related field of study.

Responsibilities

• Monitor and report on the implementation, compliance, and effectiveness of the Quality Management System (QMS) through audits, observations, quality metrics review, and customer feedback.
• Facilitate QA training for new and existing associates.
• Review documents and instructions prepared by the work group for accuracy and legibility.
• Collaborate with Quality Assurance, Operations Performance, and Process Improvement teams to advance quality initiatives.
• Incorporate QA, Operations Performance, and Process Improvement methodologies in task performance.
• Recommend appropriate methods to support site operations' quality assurance compliance requirements.
• Lead and support the coordination of QA license, permit, and registration activities, providing direction for compliance with FDA, DEA, ATF, State, and other regulatory requirements.
• Perform daily quality assurance activities as required or directed by management.
• Lead and facilitate the development of QMS documentation.
• Assign work schedules for the QA team, direct the team, train associates in required QA processes, and monitor associate compliance and progress.

Benefits

• Affordable medical, dental, and vision coverage available beginning on your 30th day
• PTO program for all associates, including paid holidays and vacation
• 401(k) with generous company match
• Tuition reimbursement program
• Excellent training and career advancement opportunities
• Monthly performance and safety incentive bonuses

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED