Quality Technician I

DHL (Supply Chain) • Goodyear, AZ

18d • Onsite

About The Position

The Quality Technician I supports the establishment, maintenance, alignment, and continual improvement of the Quality Assurance (QA) system. The role performs day-to-day quality assurance activities to ensure compliance with governmental regulations, customer requirements, and company QA policies and procedures, while providing support for operational requests. It also leads the QA team by assigning work schedules, directing and training associates, and monitoring their compliance and progress.

The position inspects, tests, and monitors materials, products, and processes for compliance with company standards, customer specifications, and regulatory requirements. It contributes to maintaining product quality, reducing defects, and supporting continuous improvement. The role works with QA, Operations Performance, and Process Improvement teams on quality initiatives and helps coordinate regulatory licenses, permits, and registrations.

This is an onsite, first-shift position scheduled Monday through Friday, 7:00 a.m. to 3:30 p.m., at $22.55 per hour. The work takes place in warehouse conditions, which may include temperature changes and standing for long periods.

Requirements

• High school diploma or equivalent.
• Forklift operator certificate or satisfactory completion of a forklift-training program within the first 30 days of employment.
• Strong attention to detail and ability to identify defects or deviations.
• Ability to work independently and collaborate with cross-functional teams.
• Comfort working in warehouse conditions, including temperature changes and standing for long periods.

Nice To Haves

• Associate degree or equivalent in a related field of study.

Responsibilities

• Inspect, test, and monitor materials, products, and processes for compliance with company standards, customer specifications, and regulatory requirements.
• Monitor and report QMS implementation, compliance, and effectiveness through audits, observations, quality-metric reviews, and customer feedback.
• Facilitate QA training for new and existing associates.
• Review documents and instructions prepared by work-group members for accuracy and legibility.
• Work with Quality Assurance, Operations Performance, and Process Improvement teams to advance quality initiatives, using relevant tools and methodologies.
• Recommend methods to support site operations' quality assurance compliance requirements.
• Lead or support coordination of QA licenses, permits, and registrations, and provide direction on compliance with FDA, DEA, ATF, state, and similar regulatory requirements.
• Perform daily quality assurance activities as required or directed by management.
• Lead and facilitate development of QMS documentation.
• Assign QA team work schedules, direct the team, train associates in required QA processes, and monitor their compliance and progress.

Benefits

• Affordable medical, dental, and vision coverage available beginning on the 30th day.
• PTO program, including paid holidays and vacation.
• 401(k) with generous company match.
• Tuition reimbursement program.
• Training and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED