Quality Technician I

DHL Supply Chain • Goodyear, AZ

16d • Onsite

About The Position

DHL Supply Chain is hiring a Quality Technician I to inspect, test, and monitor materials, products, and processes for compliance with company standards, customer specifications, and regulatory requirements. The role supports product quality, defect reduction, and continuous improvement. It also provides leadership, training, and support for establishing, maintaining, aligning, and continually improving the Quality Assurance (QA) System. The position is responsible for day-to-day QA activities that ensure compliance with government regulations, customer requirements, and quality policies and procedures, while responding to support requests. The QA team is led by this role, including assigning schedules, directing work, training associates, and monitoring compliance and progress.

The position is onsite and scheduled for the first shift, 7:00 a.m. to 3:30 p.m., Monday through Friday. Pay is $22.55 per hour. The work may involve warehouse conditions, temperature changes, and standing for long periods.

Requirements

• High school diploma or equivalent.
• Forklift operator certificate or satisfactory completion of a forklift-training program within the first 30 days of employment.
• Strong attention to detail and ability to identify defects or deviations.
• Ability to work independently and collaborate with cross-functional teams.
• Comfort working in warehouse conditions, including temperature changes and standing for long periods.

Nice To Haves

• Associate degree or equivalent in a related field of study.

Responsibilities

• Monitor and report Quality Management System (QMS) implementation, compliance, and effectiveness through audits, observation, review of quality metrics, and customer feedback.
• Facilitate QA training for new and existing associates.
• Review documents and instructions prepared by work-group members for accuracy and legibility.
• Work with Quality Assurance, Ops Performance, and Process Improvement teams to advance quality initiatives.
• Use QA, OP, and PIM tools and methodologies as appropriate when performing tasks.
• Recommend methods to support site operations’ quality assurance compliance requirements.
• Lead or support coordination of QA licenses, permits, and registration activities, and provide direction for compliance with FDA, DEA, ATF, state, and similar regulatory requirements.
• Perform daily quality assurance activities as required or directed by management.
• Lead and facilitate development of QMS documentation.
• Lead the QA team, assign work schedules, direct team members, train associates in required QA processes, and monitor associates’ compliance and progress.
• Inspect, test, and monitor materials, products, and processes for compliance with company standards, customer specifications, and regulatory requirements.

Benefits

• Affordable medical, dental, and vision coverage available beginning on the 30th day.
• PTO program, including paid holidays and vacation.
• 401(k) with generous company match.
• Tuition reimbursement program.
• Training and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED