Quality Technician I

DHL Supply Chain•Las Vegas, NV

6d•Onsite

About The Position

The Quality Technician I supports day-to-day quality assurance activities to ensure compliance with governmental regulations, customer requirements, and quality assurance policies and procedures. The role helps establish, maintain, align, and continually improve the Quality Management System (QMS), and provides support for quality-related requests. The position monitors QMS implementation, compliance, and effectiveness through audits, observations, quality metrics, and customer feedback. It also facilitates associate training, reviews work-group documents and instructions, supports quality initiatives with operational and process-improvement teams, and assists with regulatory licenses, permits, registrations, and compliance requirements. The role includes checking, inspecting, counting, and auditing inbound and outbound products and packaging to verify condition, quantity, labeling, and shipping information.

Requirements

High school diploma or equivalent.
A minimum of 1–3 years of experience in the listed quality, inspection, auditing, and product-compliance activities.
Experience using SAP and Manhattan commercial warehouse management system software.
Experience using Microsoft Office software, including Excel.
Forklift operator certificate or satisfactory completion of a forklift-training program within the first 30 days of employment.

Nice To Haves

Associate degree or equivalent in a related field of study.

Responsibilities

Check, inspect, and count inbound and outbound products, ensuring they are free of damage or defects.
Audit products and packaging or labeling to maintain product compliance and accuracy.
Verify order quantity, quality, labeling, and shipping address against customer specifications and other requirements.
Monitor and report QMS implementation, compliance, and effectiveness through audit activities, observations, quality metrics, and customer feedback.
Facilitate quality assurance training for new and existing associates.
Review documents and instructions prepared by work-group members for accuracy and legibility.
Work with Quality Assurance, Ops Performance, and Process Improvement teams to advance quality initiatives.
Use QA, OP, and PIM tools and methodologies as appropriate when performing tasks.
Recommend methods to support site operations' quality assurance compliance requirements.
Lead or support coordination of QA licenses, permits, and registrations, and provide direction on compliance with FDA, DEA, ATF, state, and similar regulatory requirements.
Perform daily quality assurance activities as required or directed by management.
Lead and facilitate development of QMS documentation.
Provide leadership, training, and support for QA processes; assign work schedules, direct the QA team, and monitor associates’ compliance and progress.