Quality Technician I

DHL (Supply Chain) • Clayton, AL

1d • Onsite

About The Position

DHL Supply Chain is hiring a Quality Technician I. In this role, you will be part of one of the world's most essential industries, with endless opportunities for growth. The core responsibilities include ensuring accurate checking, inspecting, and counting of all products for inbound and outbound departments, verifying that all products are free of damage or defect, and learning the core functions of each job to administer proper training via SOPs. The position is Monday-Friday, 9 am-5 pm, with a pay rate of $21.50. The ideal candidate will have a minimum of 2-3 years of experience in product checking, auditing, and ensuring order accuracy. Experience with warehouse management systems (WMS) like Blue Yonder, Red Prairie, JDA, SAP, or Manhattan, and proficiency in Microsoft Office, including Excel, are required. Experience with ETQ, document control, SOPs, and training is preferred. This role provides leadership, training, support, and disciplines for the establishment, maintenance, alignment, and continual improvement of the QA System. It is responsible for day-to-day Quality Assurance activities to ensure compliance with governmental regulations, customer requirements, quality assurance policies and procedures, and accommodating requests for support. The role leads the QA team, assigns work schedules, directs the team, trains associates in required QA processes, and monitors their compliance and progress.

Requirements

• A minimum of 2-3 years’ experience in ensuring accurate checking, inspecting and/or counting of all products for both inbound and outbound departments and ensuring all product is free of damage or defect.
• A minimum of 2-3 years’ experience in auditing product and packaging/labeling to maintain highest level of product compliance and accuracy.
• A minimum of 2-3 years’ experience in ensuring the quantity, quality, labeling, and shipping address of orders correspond to customer specifications or other requirements.
• Experience using a commercial WMS (warehouse management system) such as Blue Yonder, Red Prairie, JDA, SAP, Manhattan etc.
• Microsoft Office software, including Excel.
• High School Diploma or Equivalent
• Forklift operator certificate or satisfactory completion of a forklift-training program within the first 30 days of employment

Nice To Haves

• ETQ experience preferred
• Document control and SOP experience preferred
• Background in training and developing preferred
• Associate degree or equivalent in related field of study, preferred

Responsibilities

• Ensure accurate checking, inspecting and/or counting of all products for both inbound and outbound departments and ensuring all product is free of damage or defect.
• Auditing product and packaging/labeling to maintain highest level of product compliance and accuracy.
• Ensure the quantity, quality, labeling, and shipping address of orders correspond to customer specifications or other requirements.
• Monitor and report level of QMS implementation, compliance and effectiveness through audit activities, observation, review of quality metrics and customer feedback.
• Facilitate QA training for new and existing associates.
• Review documents and instruction prepared by members of the work group for accuracy and legibility.
• Work with Quality Assurance, Ops Performance and Process Improvement teams to progress Quality initiatives.
• Incorporate QA, OP and PIM tools and methodologies, as appropriate, in performance of tasks.
• Recommends appropriate methods for supporting the site operations’ requirements for quality assurance compliance.
• Lead/support coordination of QA license, permit and registration activities and provide direction for compliance with FDA, DEA, ATF, State and other similar regulatory requirements.
• Perform daily quality assurance activities as required or directed by management.
• Lead and facilitate development of QMS documentation.

Benefits

• Affordable medical, dental, and vision coverage available beginning on your 30th day
• PTO program for all associates, including paid holidays and vacation
• 401(k) with generous company match
• Tuition reimbursement program
• Excellent training and career advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED