Quality Technician I

TOPPAN Packaging • Morristown, TN

2d • Onsite

About The Position

The Quality Technician I is responsible for helping ensure that internal and customer quality specifications and expectations are consistently met through the inspection, testing, and evaluation of raw materials and finished products. Reporting to the Quality Manager, this position performs laboratory and production-floor quality testing, evaluates print and material characteristics, maintains accurate quality records, prepares customer documentation, and works closely with Production and other team members to identify and address product-quality concerns.

Requirements

• Can follow instructions and complete assignments on time in a fast-paced manufacturing environment.
• Can maintain logs, records, and other documentation accurately, legibly, and on time.
• Demonstrate the desire, ability, and initiative to continue advancing through the progression process.
• Can make sound judgment calls based on experience and product history.
• Excellent communication and interpersonal skills.
• Can work effectively both independently and as part of a team.
• Strong attention to detail and a commitment to product quality.
• Maintain high standards of professionalism when working with customers and coworkers.
• Committed to continuous improvement and maintaining a clean, organized work environment.
• Available to work overtime as required.

Nice To Haves

• High school diploma or GED preferred but not required. Candidates who demonstrate the necessary manufacturing experience and the required literacy, numeracy, and technical skills will be considered regardless of educational background.

Responsibilities

• Inspect and grade finished converted structures for color, registration, ink adhesion, physical dimensions, and other established quality requirements.
• Use a lab sealer to prepare heat and cohesive seals for testing.
• Use a tensile tester to evaluate heat seals, cohesive seals, and lamination bond strengths.
• Use analytical balances to weigh raw and finished materials.
• Use X-Rite equipment to test the opacity of finished materials.
• Perform standard procedures for organoleptic evaluation of finished materials.
• Use a gas chromatograph and integrator to perform headspace analysis for solvent retention in flexible packaging.
• Use a Thwing-Albert COF tester to analyze the coefficient of friction of substrates.
• Operate a densitometer, X-Rite computer, and associated software programs to evaluate color quality.
• Perform basic routine maintenance on laboratory equipment.
• Perform required Quality Assurance Table functions, including cutting samples, checking repeat, identifying and documenting print defects, and notifying appropriate personnel.
• Approve color standards for on-target color and defect-free samples before submission to customers.
• Assist with analyzing and troubleshooting product-quality concerns.
• Prepare job boards, color standard booklets, and other quality-related materials.
• Support Production and other departments by communicating quality concerns and test results in a timely manner.
• Use experience and product history to make appropriate quality-related judgment calls.
• Work independently and collaboratively with others to support quality requirements.
• Demonstrate a commitment to total quality and continuous improvement.
• Maintain a clean, organized, and professional work area.
• Maintain accurate records and calculate statistics related to laboratory testing and quality procedures.
• Complete and submit all required Certificates of Analysis (COAs) to customers.
• Create accurate and professional quality documentation, including customer letters, run-data forms, end-of-job summaries, color-standard submissions, and other required documents.
• Operate and update software applications, including databases, spreadsheets, and word-processing programs.
• Maintain logs and records in an accurate, legible, and timely manner.
• Perform additional quality-related duties as assigned.
• Work overtime as required to support business and production needs.

Benefits

• Medical, dental, and vision coverage for you and your dependents, including FSA and HSA options
• 401(k) retirement plan with company match
• Employee Assistance Program and wellbeing resources
• Paid time off and holidays
• Company-paid and voluntary insurance plans including life, accident, and disability coverage
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED