Quality Technician I

Dover Corporation•Keosauqua, IA

About The Position

The Quality Technician analyzes quality problems to identify root causes and implement corrective action. The role also supports proactive continuous improvement programs covering production processes and quality management systems. The technician oversees calibration of inspection and test equipment to ensure it meets ISO 17025 requirements, conducts process audits of inspection and test equipment, and verifies calibration.

Requirements

High school diploma or GED.
At least two years of experience in a manufacturing environment.
Demonstrated proficiency with Microsoft Office, including Word, Excel, and PowerPoint.

Nice To Haves

Excellent communication skills.
Ability to read blueprints, wiring diagrams, and other technical drawings.
Basic understanding of raw materials and the manufacturing process.
One year of experience in a relevant quality role, such as Quality Inspector or Quality Technician.
Ability to use inspection and test equipment, including tape measures, calipers, an Inficon leak tester, a Hipot stand tester, and a PosiTest paint-thickness gauge.
Team-oriented approach and ability to work collaboratively.
Ability to engage others in discussion and take a hands-on approach to problem solving.
Ability to learn business processes quickly and serve organizational needs.
Strong attention to detail.
Can-do attitude and commitment to finding solutions.
Proficiency with handheld tools and other measuring devices.
Proficiency in written and verbal communication and/or instruction.

Responsibilities

Understand the requirements specified in Job Reports and ensure that all specified requirements are met.
Address customer concerns and provide solutions.
Educate the production team on quality control issues and work with departmental managers to improve company safety and product quality.
Assist with process checklists and coordinate quality inspections with departmental managers and team leads.
Conduct dimensional and visual inspections of cases before shipment to ensure they meet customer specifications.
Inspect refrigeration components and verify case measurements during production before cases move to final assembly.
Create corrective actions to ensure products meet required specifications.
Record production issues and defects in the database.
Create and understand Pareto and statistical process control (SPC) quality charts.
Conduct process audits to ensure production methods, machinery, and raw materials comply with standards.
Use inspection and test equipment, including tape measures, calipers, an Inficon leak tester, a Hipot stand tester, and a PosiTest paint-thickness gauge.
Support end-of-line testing of remote, hot case, self-contained, and Solo Chill cases.