Quality Technician I

DPDHL • Las Vegas, NV

6d • Onsite

About The Position

DHL Supply Chain is hiring a Quality Technician I to perform quality assurance activities supporting supply-chain operations. The role helps establish, maintain, align, and continually improve the QA System, ensuring compliance with governmental regulations, customer requirements, and quality assurance policies and procedures. It also provides support in response to requests from operations.

The position includes leading the QA team by assigning work schedules, directing and training associates, and monitoring their compliance and progress. The technician monitors and reports QMS implementation, compliance, and effectiveness through audits, observations, quality-metric reviews, and customer feedback. The role also supports QA training, documentation, regulatory compliance activities, and quality initiatives with operations and process-improvement teams.

The posting describes a second-shift schedule of Monday through Thursday, 4:00 p.m. to 2:30 a.m., with overtime based on business needs. Pay is $23.00 per hour plus a $1.00-per-hour shift differential.

Requirements

• A minimum of 1–3 years’ experience in the specified product inspection, auditing, and order-accuracy activities.
• Experience using SAP and Manhattan commercial WMS software is required.
• Experience using Microsoft Office software, including Excel.
• High school diploma or equivalent.
• Forklift operator certificate, or satisfactory completion of a forklift-training program within the first 30 days of employment.

Nice To Haves

• Associate degree or equivalent in a related field of study.
• Experience with accurate inbound and outbound product checking, inspection, and counting.
• Experience auditing products and packaging or labeling for compliance and accuracy.
• Experience verifying order quantities, quality, labeling, and shipping addresses against customer requirements.

Responsibilities

• Check, inspect, and/or count inbound and outbound products accurately, ensuring products are free of damage or defects.
• Audit products and packaging or labeling to maintain product compliance and accuracy.
• Verify that order quantity, quality, labeling, and shipping address match customer specifications or other requirements.
• Monitor and report QMS implementation, compliance, and effectiveness using audits, observations, quality metrics, and customer feedback.
• Facilitate QA training for new and existing associates.
• Review documents and instructions prepared by work-group members for accuracy and legibility.
• Work with Quality Assurance, Ops Performance, and Process Improvement teams on quality initiatives, applying relevant tools and methodologies.
• Recommend methods to support site operations’ quality assurance compliance requirements.
• Lead or support coordination of QA licenses, permits, and registrations, and provide direction on compliance with FDA, DEA, ATF, state, and similar regulatory requirements.
• Perform daily quality assurance activities as required or directed by management.
• Lead and facilitate development of QMS documentation.
• Assign QA team work schedules, direct the team, train associates in required QA processes, and monitor associate compliance and progress.

Benefits

• Affordable medical, dental, and vision coverage available beginning on the 30th day.
• PTO program, including paid holidays and vacation.
• 401(k) with company match.
• Tuition reimbursement program.
• Training and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED