Quality Technician Entry

Volvo Group•Lexington, TN

20d•$20 - $24

About The Position

The Quality Technician checks product and process quality for manufacturing parts and products, such as at an assembly station, assembly area, or warehouse. In consultation with the immediate manager, VPS team, HSE coordinator, and quality technicians, the role helps ensure product compliance and drive continuous improvement within specified departments. The role audits manufacturing processes and outputs against internal and regulatory standards, reports deviations and finished-goods defects, and works with Quality Control and Production to troubleshoot problems. It supports production leaders with quality tools, maintains quality and environmental work instructions, coordinates and documents kaizen proposals, and supports VPS implementation as a VPS/Change Ambassador. The technician monitors First Time Through quality reports, leads improvement meetings for corrective actions, participates in cross-functional meetings, and works with the Training School Trainer on departmental updates. The position also includes daily attendance and punctuality, moderate to heavy lifting of parts, and other duties assigned by management. Within VPS, quality, environment, and safety frameworks, the technician follows applicable work instructions, sustains daily 5S activities, submits safety observations, participates in kaizen/PSM events, and identifies and analyzes waste to support productivity, quality, and cost improvements. The stated base pay is $19.75–$24.40 per hour; the position may be bonus eligible where applicable. Compensation is determined by factors including location, job-related knowledge, certifications, skills, education, and experience. Benefits include medical, dental, and vision insurance, paid time off, matching retirement savings plans, and professional and personal development opportunities through Volvo Group University.

Requirements

High school graduate or equivalent.
Communication and presentation skills.
Basic computer skills, including Microsoft Word, Excel, Outlook, and JDE.
Attention to detail, organization, and time-management skills.
Accountability, including taking the lead in getting work done and accepting responsibility for actions, performance, and personal improvements.
On-the-job training is required.
Must be able to lift heavy parts.

Nice To Haves

One year of experience as a Quality Technician Entry is required to advance to Quality Technician Professional.
Advanced knowledge of lean manufacturing principles is required to advance to Quality Technician Professional.

Responsibilities

Audit, monitor, and determine the quality of manufacturing processes and outputs against internal and regulatory standards.
Report manufacturing-process deviations and finished-goods defects, and liaise between Quality Control and Production to troubleshoot and resolve problems.
Support Production Leaders in coordinating and carrying out quality tools for identified problem areas.
Ensure quality and environmental work instructions are updated and followed.
Coordinate and lead improvement proposals (kaizens) within specified departments and document improvements.
Work with the VPS Coordinator on VPS implementation and act as VPS/Change Ambassador for specified departments.
Participate in cross-functional meetings with production, quality, and engineering.
Monitor First Time Through department quality reports and lead improvement-team meetings for corrective actions.
Maintain punctuality and daily attendance.
Lift parts to and from baskets, including moderate to heavy lifting.
Work with the Training School Trainer on departmental updates.
Perform additional duties assigned by management to support business objectives and operational goals.
Follow quality work instructions to ensure compliance with customer specifications and product requirements.
Follow environmental and safety work instructions to maintain compliance with Volvo standards and applicable legal requirements.
Complete and sustain daily 5S activities.
Submit safety observations as required.
Initiate Kaizen improvements/PSM and participate in cross-functional Kaizen/PMS events as needed.
Identify and analyze waste to support productivity, quality, and cost improvement goals.
Do the job, improve the job, develop oneself, and develop the team.