Quality Team Lead
About The Position
The Quality Team Leader plays a critical role in supporting daily operations and fostering a culture of accountability, safety, and continuous improvement on the production floor. Acting as a working leader, this role is responsible for coordinating quality audit activities, ensuring quality standards are met, and providing day-to-day guidance to team members. The Quality Team Leader models Delta Faucet Company’s core values by setting expectations, communicating clearly, and maintaining a focus on Safety, Quality, Delivery, and Cost (SQDC) metrics. This position requires a hands-on, people-focused leader who can drive performance while developing team capabilities.
Requirements
- High School Diploma or equivalence
- Experience in a manufacturing or production environment required
- Must demonstrate strong communication, organization, and accountability
- Comfortable using Microsoft Office and production tracking systems
- Must be able to: Lift, bend and reach, including below waist level and above shoulder level
- Must be able to: Lift, push and pull weights of up to 25lbs frequently and up to 50lbs.occasionally
- Must be able to: Work daily overtime and weekend support as dictated by production schedule.
Nice To Haves
- Prior leadership or lead-person experience preferred
Responsibilities
- Lead by example in safety, quality, attendance, and work ethic
- Communicate daily goals, changes, and expectations to team members
- Foster collaboration between shifts and departments
- Support conflict resolution and promote a positive work environment
- Monitor work areas to ensure compliance with safety protocols and PPE usage
- Conduct daily safety checks and report or address hazards
- Participate in daily safety discussions and promote a proactive safety culture
- Ensure quality auditors meet daily audits per schedule and product meets quality standards
- Maintain readiness of quality audit equipment as well as calibrated quality measurement tools/gages for production use.
- Adjust labor assignments to optimize staffing levels
- Respond to and escalate quality non-conformances, working in collaboration with Production Team Leaders to resolve in real-time
- Follow escalation procedures, including the Quality Hold process, when needed
- Support root cause analysis and corrective actions for recurring problems
- Encourage quality auditor involvement in quality process or production process improvement
- Support Kaizen events and problem-solving workshops
- Assist in identifying bottlenecks and suggesting improvements
- Train and cross-train new and existing employees
- Provide performance feedback and recommend corrective actions when needed
- Support team engagement and recognition efforts
- Lead or participate in pre-shift GEMBA walks and Tier 1 huddles
- Provide shift-level updates and contribute to Tier 2 discussions as required
- Track and communicate quality metrics and corrective actions
- Track and document daily quality events, all logs related to quality hold cages and quality hold events.
- Execute and sustain daily Leader Standard Work (LSW) tasks including visual checks, standard audits, escalation protocols, and Team Leader shift reports
Benefits
- Delta Faucet Company is an equal opportunity employer
- E-Verify employer
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
