Quality Systems Specialist

Danone•Chatsworth, CA

1d•Onsite

About The Position

The Quality Systems Specialist is responsible for maintaining, improving, and ensuring compliance of the site's Quality and Food Safety Management Systems (QMS/FSMS). The role administers and continuously improves the Management of Change (MOC), Hold and Release, Document Control, and Quality Systems Data Management processes. It serves as a liaison among Quality & Food Safety, Operations, Engineering, Maintenance, Warehouse, Supply Chain, and corporate functions to integrate applicable quality, food safety, regulatory, customer, and corporate requirements into plant operations and change management. Changes affecting products, ingredients, packaging, equipment, processes, systems, specifications, and procedures must be assessed, documented, approved, implemented, and maintained in compliance with company standards and regulatory requirements. The position supports compliance with FSSC 22000, HACCP, FSMA, GMPs, customer requirements, corporate standards, and regulations. It maintains controlled documents, records, databases, and audit-ready documentation; tracks and reports Quality Systems KPIs; supports audits, inspections, management reviews, investigations, root cause analysis, CAPAs, training, and continuous improvement. The role also develops reports and dashboards and promotes Quality & Food Safety awareness across the site. The position is based in a manufacturing environment in Chatsworth, California. Work schedules may include nights, weekends, and/or holidays to support a 24/7 manufacturing operation as business needs dictate. The role involves standing, walking, occasional lifting of up to 50 pounds, stooping, kneeling, distinguishing colors, and working on one's feet for extended periods while wearing required safety equipment. The work environment includes moderate noise, temperature variations, and occasional outdoor conditions.

Requirements

Bachelor's degree in a science-related field, such as Microbiology or Food Safety, or another technical discipline.
At least 2 years of experience in the dairy, food, or beverage manufacturing industry in Quality Assurance, Food Safety, Quality Systems, Manufacturing Operations, Engineering, or a related food manufacturing role.
Strong understanding of Quality Management Systems and Food Safety Management Systems.
Knowledge of FSSC 22000, HACCP, FSMA, GMPs, and regulatory requirements.
Understanding of Management of Change principles and risk assessment methodologies.
Strong organizational and document management skills.
Excellent communication and presentation skills.
Strong analytical and problem-solving capabilities.
Experience with Root Cause Analysis and CAPA systems.
Ability to manage multiple priorities and deadlines and work effectively across functional teams.
Strong attention to detail and accuracy.
Ability to quickly learn and manage electronic Quality Systems.
Ability to influence without direct authority.
Proficiency with Microsoft applications, including Excel, Power BI, and SharePoint.
Ability to support a 24/7 manufacturing environment as business needs dictate.
Ability to meet the physical demands of the role, including standing, walking, occasional lifting up to 50 pounds, stooping, kneeling, distinguishing colors, and working on one's feet for extended periods while wearing required safety equipment.

Nice To Haves

Experience administering Change Management Programs, Document Control Systems, Hold & Release Programs, CAPA Systems, or Audit Management Systems.
Experience supporting FSSC 22000, HACCP, FSMA, and regulatory compliance activities.
SAP or ERP system experience.
Experience with reporting and data management tools.

Responsibilities

Own and manage the site's Management of Change (MOC), Hold & Release, and Document Control Programs.
Coordinate cross-functional reviews, risk assessments, approvals, implementation, and closure of changes affecting Quality & Food Safety.
Maintain compliance with FSSC 22000, HACCP, FSMA, GMPs, customer, corporate, and regulatory requirements.
Support Quality & Food Safety evaluations for process, product, packaging, equipment, and system changes.
Maintain controlled documents, records, quality systems databases, and audit-ready documentation.
Track, trend, and report Quality Systems KPIs, including holds, CAPAs, non-conformances, complaints, audit findings, and food safety incidents.
Support audits, inspections, management reviews, and Quality System performance evaluations.
Facilitate investigations, Root Cause Analysis (RCA), CAPAs, and continuous improvement initiatives.
Ensure the accuracy, integrity, retention, and accessibility of Quality & Food Safety records and data.
Develop reports and dashboards to support data-driven decision-making and compliance.
Support Quality Systems, Food Safety, GMP, Change Management, CAPA, and Document Control training programs.
Serve as a Quality Systems subject matter expert and promote Quality & Food Safety awareness across the site.
Adhere to plant standards and procedures and participate in and own the implementation and deployment of the IWS system and its pillars.
Support a 24/7 manufacturing environment as business needs dictate.