Quality Systems Manager

Hypertec Group • Montreal, QC

8h • Hybrid

About The Position

Join a global company shaping the future with technology that drives lasting impact. Hypertec is seeking a Quality Systems Manager to join our Operations team in Montreal, Quebec. If you are motivated, collaborative, and aligned with our values, we would love to hear from you. We believe that how we work is just as important as what we build. Our values reflect the mindset we bring to everything we do: Innovation, Trust, Entrepreneurship, Customer Focus.

Requirements

• Bachelor’s degree in Engineering, Quality, Operations, or a related field (or equivalent practical experience)
• 3-5 years of progressive experience in a Quality Assurance role
• Deep knowledge of Quality Management Systems (QMS/IMS) and experience leading implementation, maintenance, and continuous improvement
• Hands-on experience with internal and external audits, including audit preparation, execution, and closure of findings
• Strong working knowledge of ISO standards (e.g., ISO 9001, ISO 14001, ISO 45001 and ISO 50001)
• Experience owning or supporting certification processes and ongoing compliance
• Proven experience applying risk-based methodologies (e.g., FMEA, risk assessments, control plans) to identify and mitigate operational and quality risks
• Strong root cause analysis capabilities (e.g., 5 Whys, Fishbone/Ishikawa) with a focus on sustainable corrective actions
• Strong cross-functional leadership skills with the ability to influence without direct authority
• Excellent communication skills, with the ability to translate technical concepts into clear business insights
• Proficiency with quality and data tools (e.g., ERP/MRP systems, quality management software, Excel or BI tools)
• Detail-oriented with strong organizational and problem-solving capabilities

Nice To Haves

• Lean / Six Sigma certification is an asset

Responsibilities

• Execute, maintain, and improve the Integrated Management System (IMS/QMS) across the business unit.
• Lead internal audits and support external audits; ensure timely closure of findings.
• Own and coach NCR and CAPA processes, including root cause analysis and effectiveness checks.
• Partner with Production and Operations to resolve quality and compliance issues.
• Ensure risk registers are current and actively used to drive decision-making, escalation, and prioritization across the business unit.
• Partner closely with Supply Chain to ensure supplier quality, risk mitigation, and compliance with applicable standards.
• Develop and report quality KPIs, metrics, and dashboards; analyze trends, identify emerging risks, and drive proactive mitigation strategies.
• Lead and support continuous improvement and process change initiatives.
• Provide training, coaching, and guidance on quality and management system requirements.
• Support resolution of customer complaints and feedback through effective corrective actions.

Benefits

• Hybrid work model (3 days a week in-office), supported by competitive benefits.
• Comprehensive health benefits that ensure you and your family are covered for a wide range of medical needs.
• Health Spending Account (HSA).
• Employer-matched RRSP Program.
• Paid Floater Days.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level