Quality Systems Analyst

Slate Auto • Troy, MI

2d

About The Position

The Quality Systems Analyst plays a key role in supporting the Quality Management Systems Manager in the administration and continuous improvement of the electronic Quality Management System (eQMS). This position ensures system integrity, compliance, and user support while driving standardization, training, and integration across the organization.

Requirements

• 5+ years of understanding of Quality Management Systems and compliance standards (ISO 9001, IATF 16949).
• Bachelor's degree or equivalent experience
• Experience with IMDS
• Hands-on experience with eQMS platforms and system administration.
• Ability to work autonomously on projects.
• Excellent problem-solving and troubleshooting abilities.
• Ability to train and support users effectively.
• Strong communication and documentation skills

Responsibilities

• Collaborate with the Quality Management Systems Manager to develop eQMS Administrator SOPs and work instructions.
• Review and standardize existing SOPs and work instructions for consistency.
• Test and validate new features, workflows, and updates prior to deployment.
• Assist in configuring system settings, workflows, and user permissions.
• Assist in developing training materials to promote effective system usage.
• Work with module administrators to organize SOPs, Work Instructions, and training resources.
• Process system security and module eQMS access requests.
• Initiate and monitor system-related Jira tickets for issue tracking and resolution.
• Process and resolve all supplier-related eQMS issues.
• Provide first-level support for eQMS-related issues and escalate complex cases as needed.
• Manage user accounts, including creation, updates, and deactivation based on role changes.
• Maintain document control processes, including versioning, approvals, and archival.
• Monitor system usage and recommend process improvements.
• Collaborate with cross-functional teams to identify improvement opportunities and implement enhancements.
• Manage IMDS system setup and develop workflows.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level