Quality Systems Analyst

Slate Auto•Troy, MI

23h

About The Position

The Quality Systems Analyst supports the Quality Management Systems Manager in administering and continuously improving Slate’s electronic Quality Management System (eQMS). The role helps maintain system integrity and compliance while providing user support and advancing standardization, training, and integration across the organization. The position also manages document-control processes and user access, supports supplier-related eQMS issues, tracks system issues, and works with cross-functional teams to identify and implement process improvements. It includes managing IMDS system setup and developing workflows.

Requirements

5+ understanding of Quality Management Systems and compliance standards, including ISO 9001 and IATF 16949.
Bachelor's degree or equivalent experience.
Experience with IMDS.
Hands-on experience with eQMS platforms and system administration.
Ability to work autonomously on projects.
Excellent problem-solving and troubleshooting abilities.
Ability to train and support users effectively.
Strong communication and documentation skills.
Must be authorized to work in the United States on a permanent basis; visa sponsorship is not available.

Responsibilities

Collaborate with the Quality Management Systems Manager to develop eQMS Administrator SOPs and work instructions.
Review and standardize existing SOPs and work instructions for consistency.
Test and validate new features, workflows, and updates before deployment.
Assist with configuring system settings, workflows, and user permissions.
Assist in developing training materials to promote effective system usage.
Work with module administrators to organize SOPs, work instructions, and training resources.
Process system security and module eQMS access requests.
Initiate and monitor system-related Jira tickets for issue tracking and resolution.
Process and resolve supplier-related eQMS issues.
Provide first-level support for eQMS-related issues and escalate complex cases as needed.
Manage user accounts, including creation, updates, and deactivation based on role changes.
Maintain document-control processes, including versioning, approvals, and archival.
Monitor system usage and recommend process improvements.
Collaborate with cross-functional teams to identify improvement opportunities and implement enhancements.
Manage IMDS system setup and develop workflows.