Quality Systems Administrator

Fortive•Everett, WA

About The Position

Fluke Corporation is seeking a highly organized and detail-oriented Quality Systems Administrator to manage the day-to-day administration and coordination of Fluke's Global ISO 9001 Quality Management System processes. This role provides operational support for internal audit programs, nonconformance and corrective action workflows, document control activities, management system records, and quality system administration within Product Lifecycle Management (PLM) and other business systems. The position collaborates with various departments including Quality, Operations, Engineering, Supply Chain, Regulatory Compliance, and EHS&S, as well as third-party audit providers, to ensure quality system activities are completed efficiently and effectively. The Quality Systems Administrator acts as a key coordinator for quality system workflows and records, aiding in organizational readiness for audits and supporting continuous improvement initiatives.

Requirements

Associates degree in Business Administration, Quality, or Engineering.
Certified Document Controller (CDC), Document Management Certified Professional (DMCP), or equivalent.
3+ years of experience in ISO based quality systems administration, document control, quality assurance, or regulated business processes.
Understanding of ISO based Quality Management Systems and Quality support processes including auditing, nonconformity and corrective action, control of documented information, and continual improvement.
Familiarity with ISO 9001, ISO 14001, and ISO 45001.
Demonstrated understanding of the fundamentals of Root Cause Corrective Action (RCCA).
Demonstrated experience managing records, documents, and workflow approvals.
Proficiency in Microsoft Office and Oracle PLM.

Responsibilities

Serve as the primary coordinator for the Global Internal Audit Program, including scheduling, logistics, and communication with audit service providers.
Schedule audit meetings and interviews, maintain annual audit schedules, and track audit completion status.
Monitor audit findings and facilitate the timely assignment and follow-up of corrective actions.
Prepare audit metrics and status reports for Quality leadership.
Coordinate administrative activities for quality nonconformances, audit findings, problem reports, corrective actions, and preventive actions.
Maintain accurate records within PLM and associated quality systems, monitoring open corrective actions and escalation timelines.
Initiate and facilitate follow-up communications for overdue actions and support root cause analysis and corrective action workflow administration.
Generate dashboards and reports on aging, closure rates, and quality system performance metrics.
Administer document control processes within PLM, managing document review, approval, revision, release, and archival workflows.
Ensure controlled documents are current, accessible, and meet governance requirements.
Serve as a system administrator and super-user for quality management system workflows within PLM.
Maintain quality records and management system documentation, support user access requests, and troubleshoot system-related inquiries.
Assist in testing and deployment of PLM workflow enhancements and process improvements.
Generate reports and metrics for Quality Management System performance monitoring.
Support internal and external audits by retrieving and organizing quality records.
Support maintenance of records associated with ISO 9001, ISO 14001, and ISO 45001 management systems.
Maintain management system records related to audits, corrective actions, nonconformances, and documented information.
Support Quality leadership initiatives related to process improvement and management system effectiveness.