Quality Administrator

Plansee Group • Franklin, MA

11d • $55,000 - $65,000 • Onsite

About The Position

Join a highly motivated team in Franklin, USA, where local expertise meets the global knowledge and values of the Plansee Group. At our Plansee site in Franklin, USA, we specialize in transforming semi-finished molybdenum and tungsten products into complex components—leveraging decades of precision manufacturing and engineering excellence. Our employees in 50 countries worldwide work with passion to enable high-tech applications with our strong metals: tungsten and molybdenum.

Requirements

• Administrative or quality-related experience
• Strong attention to detail and accuracy
• Basic understanding of document control and recordkeeping principles
• Proficiency in Microsoft Office (Excel, Word, Outlook)
• Ability to follow structured processes and instructions
• Good organizational and time-management skills
• Effective communication and willingness to learn
• Ability to interact across Quality, Production, Sales, and Engineering teams

Nice To Haves

• Associate’s degree is preferred
• SAP experience is a plus
• Exposure to regulated environments (manufacturing, aerospace, AS9100/ISO) is a plus

Responsibilities

• Assist in maintaining QMS documentation under supervision to ensure compliance with AS9100 standards
• Follow established procedures to support quality system updates and changes
• Learn and apply basic continuous improvement concepts
• Compile document packages to be uploaded to customer portals
• Process document revisions, formatting, and controlled distribution per defined procedures
• Ensure controlled copies are properly issued and tracked
• Identify and report discrepancies in documentation to senior team members
• Maintain and organize quality records (digital and physical) for accuracy and accessibility
• Ensure proper filing, labeling, and retention of documents in accordance with company policies
• Retrieve records for audits and internal requests as needed
• Assist in preparing documentation and records for internal and external audits
• Help compile audit packages and organize supporting materials
• Learn audit processes and participate as a support resource
• Maintain accurate records of internally issued nonconformances and track timely root cause & corrective actions (RCCA) activities
• Follow up on open items and escalate overdue actions to senior staff
• Generate basic Quality notification reports under guidance
• Ensure data accuracy and completeness
• Maintain & monitor records of deviation waivers submitted to customers for review/approval

Benefits

• Medical - 90% paid for with 100% reimbursement on deductible
• Dental
• Vision
• Flexible spending accounts
• Company paid life and disability insurance
• 401 K w/ company match
• Time off Benefits
• Bonus eligible

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree