Quality Support Specialist - Full Time

Bay Area Hospital•Fort Bridger, WY

5d•$30 - $41•Onsite

About The Position

Support the organization's mission, vision and values by adhering to the behavioral standards of Bay Area Hospital. Comply with all laws and regulations affecting Bay Area Hospital. Be familiar with and adhere to the Bay Area Hospital Code of Conduct and Compliance Program. Effective communication skills and the ability to work effectively with people from various backgrounds are critical. POSITION SUMMARY Provides operational support for Quality and Patient Safety compliance functions. Coordinates daily activities, maintains documentation, supports reporting processes, and assists with regulatory readiness to ensure efficient department operations and compliance with organizational and regulatory standards.

Requirements

Proficient in Microsoft Office Suite, particularly Excel, Word, and Outlook
Strong organizational and administrative skills with attention to detail and accuracy
Ability to manage multiple priorities, track tasks, and meet deadlines
Effective communication and customer service skills when working with staff across departments
Ability to maintain confidentiality and handle sensitive information appropriately
Demonstrates initiative, reliability, and the ability to work independently with minimal supervision
Basic understanding of healthcare operations and quality processes.
Three (3) to five (5) years of administrative, operational, or coordination experience in a healthcare or related setting required.

Nice To Haves

Associate’s degree in Healthcare Administration, Business, or related field preferred; equivalent experience may be considered
Basic Medical Terminology preferred
Experience supporting department operations, reporting processes, or compliance activities preferred

Responsibilities

Provides operational and administrative support to the Quality department, ensuring efficient day-to-day workflow
Coordinates and maintains quality tracking systems, logs, and databases for audits, incidents, and performance metrics
Assists with data entry, report preparation, and distribution of routine and ad hoc quality reports
Supports regulatory readiness activities by organizing documentation, maintaining files, and tracking compliance requirements
Schedules and coordinates meetings, prepares agendas, and documents meeting minutes for quality, safety, and compliance committees
Tracks action items from meetings, audits, and improvement plans and follows up with departments for completion
Assists with incident reporting processes by monitoring submissions, ensuring completeness, and routing for appropriate follow-up
Maintains document control for policies, procedures, and quality-related materials, including formatting and version tracking
Serves as a point of contact for internal inquiries related to quality processes, documentation, and reporting tools
Coordinates audits and reviews by preparing materials, gathering data, and supporting logistics
Assists in onboarding and training coordination related to quality systems and processes
Organizes and maintains confidential files, including quality reviews and regulatory documentation
Supports communication and distribution of quality updates, reports, and department information
Provides cross-coverage and operational support to ensure continuity of department functions
Performs other duties as assigned